Audi Great Neck

If you buy from out-of-state, this dealership will overcharge for registration fees and keep the difference entitled to you. I wanted to share my experience, as I hope it helps other consumers in their transaction. I am a NJ resident that purchased 2025 Q3 under finance. I had delays receiving my DMV documents; plates/registration were received approx 1WK after the temp plates were expired, but want to highlight the questionable practice on their registration fees related to their 3rd party service. I was charged $583 for "LICENSE AND TITLE (EST.)", I challenged this cost as it appeared too high and was informed that the balance vs the actual cost would be mailed. I started following up Dec, when no communication or refund was received. Early January after several followups, I received a statement reflecting "Alpine DMV Service Fee" of $100, and DMV fees of $169 totaling $269, with a check of $18.50. I requested $295 to reconcile vs the $583 and was assured a followup. It's been several weeks, no communication and don't expect one at this point. My recommendation for out of state purchasers is to check their DMV costs going in, and if from NJ, make sure these costs are not reflecting higher than $300.

Just got my third Q5. Had a great experience working with George Faccio and Drew Russo. Professional and outstanding service.

One of the worst sales person I've ever worked with. Lack of professionalism, poor attitude, and zero respect for customers. The expectation from a high end store to have such an unprofessional individual does show a poor integrity in your sales team, and your dealership. Take your business elsewhere.