5320 Interstate 55 North Frontage Rd
Jackson, MS 39211
Sales: 601-987-9090
Used Cars: 601-987-9090
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Jackson, MS that carry Volkswagen, Audi
Overall Rating:
1.9 (out of 5)
55% recommend this dealer
86 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This place is horrible.
This place is horrible. Each time I’ve visited it’s been nothing but issues. There’s a guy in the service department named Stephen that will not return phone calls. I needed to check status of my vehicle service repair. Was told he was the person with whom I needed to speak. I had to request a manager for assistance. Spoke with Justin. He was finally able to give me an update. I’d also spoke with and was in constant communication with Jessi. She was extremely helpful and courteous. She works with a different department but was still able to help. If I can EVER avoid this place I will at all costs. They are only good for recalls and that’s not a guarantee pleasant experience either.
Maximum rating = 5
Assume the worst and you won’t be disappointed.
Assume the worst and you won’t be disappointed. -10/10 DO NOT RECOMMEND. They always say they’re down to 1 tech. You can never get them on the phone. Will not look at your car at the time of your appointment. Stay away from here. It’s the absolute worst! I hear D’Iberville VW is nice though!
Maximum rating = 5
I SPOKE TO GREG THE DISTRIC MANAGER FOR RITCHEY
I SPOKE TO GREG THE DISTRIC MANAGER FOR RITCHEY AUTOMOTIVE AND HE WASNT ANY HELP AT ALL WITH THE SITUATION WITH THE FRAUDULENT TAGS THAT THEY GAVE ME WHEN I BOUGHT MY CAR HIS EXPLANATION WAS THAT THEY SEND ME THE PAPERWORK TO GO AND REGISTER MY CAR BUT LIKE I SAID TO HIM THAT WASNT THE ISSUE THE ISSUE WAS THAT THE TWO TEMPORARY TAGS THAT THEY SEND ME WERE FRAUDULENT ACCORDING TO THE POLICE DEPARTMENT IN NEW YORK BECAUSE THE TAGS WERENT COMING BACK TO ANYTHING IN THE SYSTEM NO DEALERSHIP NO MISSISSIPPI STATE NOT EVEN TO MY CAR THATS WHY IT WAS TOWED AWAY B AWARE OF THIS PLACE AND THEIR PRACTICES WITH THE TAGS BECAUSE THEY DONT EVEN CHECK TO MAKE SURE THAT THEY ARE FOLLOWING OTHER STATES RULES WHEN IT COMES TO THE TAGS PLUS THEY DIDNF EVEN PUT ANY GAS IN MY CAR I HAD TO HELP THE TRANSPORT DRIVER PUSHED THE CAR OFF THE TRUCK IT WIOULDNT START FIRST TIME CUSTOMER AND THESE TWO MAJOR ISSUES WITH THEM . THERE ARE SO MANY NEGATIVE REVIEWS ABOUT THIS DEALERSHIP I SHOULD HAD READ THEM ANYBODY FROM NEW YORK THINKING ABOUT DOING BUSINESS WITH THIS PLACE B AWARE OF THE FRAUDULENT ISSUES WITH THEIR TEMP TAGS NEXT STEP LEGAL ACTION TO GET MY TOWED BILL MONEY BACK AND SUFFERING FOR NOT KNOWING WHERE MY CAR WAS FOR 2 DAYS PLUS I HAVE EVERYTHING TEXTS EMAILS AND CALLS RECORDED
Maximum rating = 5
While our home and hearth here at Ritchey Automotive may be firmly rooted in Jackson MS we've had the pleasure of doing business with drivers from all corners of Mississippi. In fact one of the primary reasons drivers from all over Ridgeland Brandon and even Madison MS shop with us year after year is the fact that we make shopping for a car so easy. From the moment you set foot on our showroom floor our friendly sales staff with be there to guide you not rush you to the car of your dreams. And with a compelling array of financing options you're almost certain to find a lease or car loan solution that perfectly aligns with your financial plans when you shop with Ritchey Automotive.
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