Audi Richfield in Minneapolis including address, phone, dealer reviews, directions, a map, inventory and more

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1401 E 77th St
Minneapolis, MN 55423

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Sales: 855-295-4371

Used Cars: 855-314-6034

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 5:00pm
Tue 10:00am – 5:00pm
Wed 10:00am – 5:00pm
Thu 10:00am – 5:00pm
Fri 10:00am – 5:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Richfield

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Stay Away!

Reviewed by Brad Hoffman from Lakeville, MNNovember 05, 2019

I purchased a used 2016 Volvo XC90 there on October 22nd. After waiting for 2 1/2 hours for the finance manager I wrote a check and left with the vehicle. I had some concerns because there was water no the center console. On the way home I found that the main screen was turning on and off by itself and the mode selector dial did not work. In addition the warning light came on about the VOC (Volvo on call) being inoperable. This same warning came on every time it was started after that. I called in immediately and told them of the issues. The next day it came up with another error code related to one of the cameras. In addition it had water sloshing around in the ceiling somewhere. On the 24th I returned the vehicle. This part does not bother me. Now I asked to have my money refunded. I was told I would have a check on Monday October 28th. I heard nothing. I called in on the 29th and they said they would call back which they never did. On Wednesday I flew to Chicago and purchased a different vehicle. Since they still had my $40k I had to borrow against my line of credit to pay for the new vehicle. Finally on Friday I called again and left a message. On Monday I called again when nobody had bothered to call me and asked when I would get my money. I was told I would get a check on Wednesday November 5th. I asked for them to pay the interest I had incurred because of their policy to hold my money 10 days before returning it. The sales manager told me he doesn't pay interest. I asked him why I should have to pay the interest after I'd been inconvenienced and he just repeated that he doesn't pay interest. So I'm out about $50 in interest for them trying to sell me a lemon and then holding onto my money for almost two weeks. What a bunch of crap. Glad there policy wasn't 60 days before they returned my check!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bought a vehicle

Reviewed by Mark , Diane Zeigler from Rosemount ,MinnesotaNovember 07, 2018

Super clean and organized dealership , the used car general manager and mark green were very professional but also great personalities. A 5 star experience!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Love our Audi from Audi Richfield

Reviewed by Joyce from Rockford, MNOctober 07, 2018

Outstanding experience. About as quick and easy as I have ever had buying a new car. Great new facility and friendly and fun staff. We love our new Audi Q7 and look forward to enjoying it. Thanks to everyone there.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Audi Richfield

Welcome to Audi Richfield. We are proud to be the newest Audi dealership serving the Minneapolis/St Paul and surrounding areas. Come and visit us at one of the most state of the art Audi facilities in the country. We feature and expansive indoor showroom of new and pre-owned inventory for your shopping enjoyment out of the inclement weather. We are also proud to offer the most state of the art parts and service departments with nationally recognized Audi Certified Master Technicians. Being average or ordinary cannot be accepted. Our ordinary needs to extraordinary. Come visit Audi Richfield for an exceptional experience. Come visit us today!

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