24295 Haggerty Road
Novi, MI 48375

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Sales: 947-254-0236

Used Cars: 947-254-0236

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Reviews of Audi Novi

Overall Rating:

4.3 (out of 5)

88% recommend this dealer

384 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience.

Reviewed by Dconz09December 19, 2025

Great experience. They helped set me up the Audi app since I was the 2nd owner and handled the maintenance in an efficient manner. When I had a question, they actually returned my phone call unlike some other experiences I’ve had in the past. Shout out to Justin for that. Definitely will be a return customer.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your excellent feedback about Justin and the team! It means a lot to know that we earned your support. Please come see us again at Audi Novi whenever you need us. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are friendly and efficient.

Reviewed by StacyawellsNovember 25, 2025

They are friendly and efficient. Handled my recall and additional service quickly. They make it easy to be loyal to the Audi brand.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Stacy, thank you for your feedback! We're so pleased that our team made sure you were fully informed and comfortable during every aspect of your visit. See you next time at Audi Novi!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This Service Manager is probably the best.

Reviewed by ZephyrNovember 12, 2025

This Service Manager is probably the best. She keeps you informed on what is happening to your vehicle and do not leave you hanging in limbo.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Zephyr, thank you for sharing your feedback about our Service Manager! We truly appreciate your business and hope to see you again at Audi Novi. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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