1860 E Sternberg
Muskegon, MI 49444

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Sales: 231-799-7100

Used Cars: 231-799-7100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of My Auto Imports

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

4774 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Called Audi service dept for maintenance and advice, got

Reviewed by RickJanuary 02, 2026

Called Audi service dept for maintenance and advice, got an appointment same day, car now ship shape. Excellent customer service again!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review, Rick! We are so glad to hear you had such a good experience while getting your Audi serviced! We appreciate you trusting our My Auto team with your business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Amanda is always professional, yet genuine.

Reviewed by Happy CustomerJanuary 01, 2026

Amanda is always professional, yet genuine. She cares abour our vehicles and us. My wife and I have always been been happy dealing with Amanda.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review! We are so glad to hear Amanda has created such good experiences for you at our dealership! We appreciate you trusting our My Auto team with your business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible buying experience at My Auto Imports.

Reviewed by Trevorgiles231December 01, 2025

Terrible buying experience at My Auto Imports. I bought a used Jeep that they claimed had a clean multi-point inspection. Within a week, the engine started ticking, and a mechanic told me it likely needed new rockers and valves. After initially ignoring me, the manager finally told me to bring it in and that they would “take care of it.” They kept my Jeep for over a week, I spent almost $500 on a rental, and then they told me there was nothing they could do—completely going back on their word. They wasted my time and money, and I can’t trust anything they say. Always get a used car independently inspected, and don’t rely on the dealership’s promises.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About My Auto Imports

My Auto Import Center in Muskegon MI treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Here at My Auto we offer a FREE Lifetime Powertrain Warranty on all of our new cars. Next time you are in for service feel free to relax on our leather sofas or enjoy one of our massage chairs while sipping on a FREE coffee or a beverage from our soda fountain.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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