2575 S State St
Ann Arbor, MI 48104
Sales: 888-347-3064
Used Cars: 888-347-3054
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 10:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near Ann Arbor, MI that carry Volkswagen, Audi
Overall Rating:
4.9 (out of 5)
89% recommend this dealer
228 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Exceptional personal service at this VW dealership.
Exceptional personal service at this VW dealership. I have been to 3 in Michigan, this one was worth leaving a review for. I owe it to my sales rep. Reed! I didn’t purchase today, but I plan to do business here next :)
Dealer Response
We thank you for the opportunity to earn your business and thank you for taking the time to highlight Reed in this kind review. We are thrilled to know he ensured a quality Germain experience. When you are ready for that new Volkswagen, Reed is here ready to assist. Best Regards, Blake Lehr General Manager
Maximum rating = 5
Avoid at all costs!
Avoid at all costs! We don’t even know where to start. Audi Ann Arbor is designed to drain your money like no other dealership—plain and simple (and I won’t use the S**m word, but you get the idea). * They charged us a significant amount for a repair they didn’t even fix. * When confronted, they refused to own their mistake or offer any reasonable compensation. * Their response? That an Audi after 8–9 years is “an old car” and should be replaced—conveniently offering us just $4,000 for a $50,000 car (all because of the issue they failed to fix). * Customer service? Far from even a fair one. We’re escalated this to Audi Corporate, they said they can't do anything... This will be our last Audi vehicle, and we wouldn’t wish our experience on anyone. (And if Audi Ann Arbor try to respond here with excuses/lies, I’ll be more than happy to list every single detail)
Dealer Response
We are sorry to learn that your recent experience with your nine-year-old Audi did not meet your expectations. We understand how frustrating unresolved vehicle issues can be. While our team strives to provide transparent and thorough service, we regret that—given the limited options available—we were unable to deliver the resolution you were hoping for. Blake Lehr General Manager (239) 222-1231 blehr@germaincars.com
Maximum rating = 5
The support from the Germain Porsche team was excellent;
The support from the Germain Porsche team was excellent; both myself and my wife we especially appreciated Mr. Eric Gedeon who helped us navigate through our sometimes conflicting vehicle performance requirements. His knowledge and understanding of Porsche vehicles was a key factor that helped us to make the right choice. Eric created a friendly atmosphere each time we visited the dealership, making us feeling welcomed. At the end, we got a perfect vehicle we always wanted to drive.
Dealer Response
Thanks for letting us know how pleased you were with Eric's assistance, Kris! We're happy Eric's support and expertise helped to make this experience an overall success. Congratulations on your new Porsche! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Porsche of Ann Arbor! Best Regards, Blake Lehr General Manager
Maximum rating = 5
At Germain of Ann Arbor it is not just about buying a car. It is about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits.
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