Audi Shrewsbury in Shrewsbury including address, phone, dealer reviews, directions, a map, inventory and more

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780 Boston Turnpike
Shrewsbury, MA 01545

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Sales: 508-714-4025

Used Cars: 508-714-4241

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of Audi Shrewsbury

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

205 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Recently bought a CPO from this store and the entire

Reviewed by JoshAugust 11, 2022

Recently bought a CPO from this store and the entire experience was great. My salesperson (Justine) was friendly and the negotiation process with her manager was fair and quick. After working in the automotive industry myself, I have high expectations for what adequate customer service should be, and Audi Shrewsbury certainly delivered.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Missing the inspection sticker

Reviewed by Frank from Upton MAJuly 10, 2022

They did what was requested for the call backs. They had difficulty getting people to pick up and return the vehicles. I had asked to have a inspection sticker put on, but that didn’t happen. Overall I understand the issues with getting people to work these days, so I believe it’s difficult for them to be 100%. The car was returned clean and didn’t effect our usage. I’m just having some concerns with getting them to get back to me on a new vehicle. Inventory must be low on the vehicle I’m interested in

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I've been taking my Audi R8 to Audi Shrewsbury since

Reviewed by MFFebruary 16, 2022

I've been taking my Audi R8 to Audi Shrewsbury since purchasing it in 2020. Antar George has been a great service advisor--he is always easy to communicate with, only recommends what is necessary, and is fair in pricing. He makes sure a loaner is available, and keeps me up to date on the services being performed and when they are completed. He's also great at dealing and coordinating with 3rd party warranty companies when required. The shop foreman, Russ Clark, is a magician. He can diagnose complex problems quickly, and most importantly, fix them correctly. Russ is also an all-around great person: he takes the time to meet with me whenever I'm at the dealership, answering any questions I have as well as providing tips, tricks and details on my cars. He even recently helped me with a post-purchase inspection of a new (to me) Audi S5, and will be taking care of this car for me too. Russ leads a great team of mechanics at Audi Shrewsbury The service manager, Anthony Putignano, has also been great to me. Suffice it to say, he takes ownership over his service department and is more than fair should there ever be an issue. Audi Shrewsbury has a great team to help maintain your Audi, and I recommend them without hesitation.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Audi Shrewsbury

At Audi Shrewsbury we know that a car does more than take you from point A to point B. It protects your family keeps you entertained during a long commute and provides comfort and convenience when inclement weather hits. Because of this we also know that choosing a new or used car truck SUV or minivan is no easy decision. Our staff is trained not simply to make sales but to make matches between our customers and the high-quality vehicles we carry.

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