Audi Norwell in Norwell including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

59 Pond St
Norwell, MA 02061

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Sales: 781-347-1637

Used Cars: 888-902-7186

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Audi Norwell

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

201 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Very slow in responses . As yet no estimate for My trade...

Reviewed by UnhsppyDecember 19, 2021

Very slow in responses . As yet no estimate for My trade after sending a lot of information.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

BUYER BEWARE!!!

Reviewed by Mom or two who was several taken advantage of from Hanover December 09, 2021

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

BUYER BEWARE!!!! This place would get a 0 star review if...

Reviewed by KailaSDecember 09, 2021

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Audi Norwell

Welcome to Audi Norwell a member of The Village Automotive Group of Greater Boston. Not only are we the South Shore's proud home for genuine Audi New and Preowned Sales Service Parts and Accessories but we draw committed Audi customers from all over Massachusetts. Our unique customer service philosophy stems from our founder Ray Ciccolo who believes treating employees like family emboldens them to go above and beyond for our customers.

We encourage you to come see why Audi Norwell is different. You'll find us conveniently located right off Route 3 - Exit 14 - on Pond Street a 1/2 mile from Queen Anne Corner.

Ready to buy? Get a price quote before visiting the dealership.

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