549 Worcester St
Natick, MA 01760

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Sales: 508-859-7894

Used Cars: 508-863-4347

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Audi Natick

Overall Rating:

4.8 (out of 5)

85% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This is no knock on Michael, but they can do better.

Reviewed by Tonny Ruiz from Brockton, Ma January 29, 2026

This is no knock on Michael, but they can do better. I paid for a service on my vehicle, that I did not need to pay because it was included when the car was purchased. Fine mistakes happen , I get it , but getting my refund has been like pulling teeth. I was told 24 to 48 hours before the refund goes back to the card, it has been a week. Called yesterday, was given the run around, past from department to department , repeating myself over and over. Then I get to speak to someone and they stated that it had to do with a new credit card service and only the manager can do it and he’s in a meeting. Ok. No, no one’s called me back. I get it , I may not be important or put on the back burner because you’re not selling me a car , not making any money off of me and you guys probably do it constantly. So yeah, for that you get 1 star.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Thank you for providing excellent service on all of my

Reviewed by Sarah Parks from MAJanuary 22, 2026

Thank you for providing excellent service on all of my maintenance service visits. No issues at all.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Reviews like this one make our day, Sarah! Thanks from the Audi Natick team.

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Maximum rating = 5

5.0 (out of 5)

Wonderful service at Audi Natick.

Reviewed by P Anastasi from Weston, MAJanuary 19, 2026

Wonderful service at Audi Natick. Always a pleasure when dealing with Linda. She is very helpful and tries very hard to accommodate my schedule. Always willing to go above and beyond.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for choosing Audi Natick and for sharing your experience with Linda! We look forward to your next visit!

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Maximum rating = 5

About Audi Natick

Audi Natick has been selling and servicing automobiles in the Boston MA area for more than 36 years. This stability results in a unique sense of responsibility to you our customer. We are committed to treating you professionally and in a manner that exceeds your expectations. Our reputation for Honesty Integrity Professionalism and Customer Satisfaction has earned us accolades from both Audi's Magna Society and DealerRater.com.

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