Audi
New Car Dealership in Natick, MA
Overall Rating
4.2/5
Read dealer reviews
Audi Natick has been selling and servicing automobiles in the Boston MA area for more than 36 years. This stability results in a unique sense of responsibility to you our customer. We are committed to treating you professionally and in a manner that exceeds your expectations. Our reputation for Honesty, Integrity, Professionalism, and Customer Satisfaction has earned us accolades from both Audi's Magna Society and DealerRater.com. We proudly offer an 8 year, 100,000 mile Powertrain warranty with all new Audis - exclusively here at Audi Natick
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Audi Natick Reviews
Overall Rating
4.2/5
51 out of 63 people recommended this dealer
Overall Facilities:
4.5/5
Dishonest Establishment
Reviewed by Habeeb Oseni
in Attleboro, MA
October 23, 2019
If I could give no star. I would have given none. This dishonest establishment should be out of business. How could you advertise that your used car comes with warranty and later turnaround and say it no longer does after we had verbal agreement and deposit had been made Saturday and the employee emailed me Monday morning that the car is not included with cars that has warranty. Please don't believe anything posted or say by this dealership. What happened to " Because each of our used vehicles comes with a 5 year or 100.000-mile Powertrain warranty" Are you even sure your double the warranty is true? Would you switch it up after 4 years of ownership? I will not take it past this dealership to do so. I even have screenshot of their advertisement and an email from their employee stating and confirming the vehicle has 5-year warranty and now they are refusing to stand behind their own words. Is this some sales tactic that you play to attract your customers? I am highly disappointed and disgusted by your deceit. For such establishment with your reputation I did not expect such behavior and attitude from a Sales Manager (Chris Morin) for that matter. I have my evidence on Audi FB page where I have posted the email and advertisement of the warranty. This dealership and others like them needs to be exposed and put out of business. Takes no responsibility for their mistakes and tried to blame CARS.com for their false advertisement.
M.J.F. ent.inc.
Reviewed by Jumma ,Theresa
in Natick,ma
September 18, 2019
So disappointed by the service here. I bought a 2019 Q8 and I can't even get a manual to go with it. Upon purchase , I was assured that a scratch on hood and door would be taken care of. A dent in the door was done but nothing else. Not the sort of service you would expect when purchasing a car of this level.
Great Customer Service!
Reviewed by Paesani
in Falls Church, VA
May 15, 2017
They responded quickly and with precise information whenever I had a question about the vehicles that I was interested in. Their level of attentiveness was superb.
