549 Worcester St
Natick, MA 01760
Sales: 508-859-7894
Used Cars: 508-863-4347
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Natick, MA that carry Audi
Overall Rating:
4.8 (out of 5)
85% recommend this dealer
105 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Ben handled my service request very professionally and
Ben handled my service request very professionally and timely. Always on his game! Thank you!
Dealer Response
Brian, thanks for the kind words for Ben. We appreciate your support here at Audi Natick!
Maximum rating = 5
This is no knock on Michael, but they can do better.
This is no knock on Michael, but they can do better. I paid for a service on my vehicle, that I did not need to pay because it was included when the car was purchased. Fine mistakes happen , I get it , but getting my refund has been like pulling teeth. I was told 24 to 48 hours before the refund goes back to the card, it has been a week. Called yesterday, was given the run around, past from department to department , repeating myself over and over. Then I get to speak to someone and they stated that it had to do with a new credit card service and only the manager can do it and he’s in a meeting. Ok. No, no one’s called me back. I get it , I may not be important or put on the back burner because you’re not selling me a car , not making any money off of me and you guys probably do it constantly. So yeah, for that you get 1 star.
Maximum rating = 5
Thank you for providing excellent service on all of my
Thank you for providing excellent service on all of my maintenance service visits. No issues at all.
Dealer Response
Reviews like this one make our day, Sarah! Thanks from the Audi Natick team.
Maximum rating = 5
Audi Natick has been selling and servicing automobiles in the Boston MA area for more than 36 years. This stability results in a unique sense of responsibility to you our customer. We are committed to treating you professionally and in a manner that exceeds your expectations. Our reputation for Honesty Integrity Professionalism and Customer Satisfaction has earned us accolades from both Audi's Magna Society and DealerRater.com.
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