6001 Urbana Pike
Frederick, MD 21704

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Sales: 301-880-4275

Used Cars: 301-880-4647

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Ourisman Volvo Audi of Frederick

Overall Rating:

3.2 (out of 5)

77% recommend this dealer

150 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BUYER BEWARE Purchased 2025 Volvo XC 40 less than 5

Reviewed by BUYER BEWARE RUN from Inwood, WV December 13, 2025

BUYER BEWARE Purchased 2025 Volvo XC 40 less than 5 months ago, brand new off the lot. The radio stops working once per week. The service center politely tells you that there is a fix coming for this known issue January 2026. I won’t hold my breath… and now I don’t have any heat! My vehicle is garage kept! I got in the vehicle this morning and the screen won’t turn on, it is locked on the screen stating use heat from drive! The heated steering wheel, nor the heated seats will turn on because the system is frozen. I called Volvo service and they sent me a $429 estimated service bill for my appointment tomorrow! Are you kidding me? BUYER BEWARE RUN. This car has had nothing but problems. The system constantly turns on AC if you use the heat as it says the infotainment system overheating.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

After a national search for a gently-used used Audi Q6

Reviewed by Alan F from San Anselmo, CANovember 18, 2025

After a national search for a gently-used used Audi Q6 Prestige from my home in CA, I have been working with Ourisman Volvo Audi of Frederick MD and the experience has been truly great! That includes pricing transparency and fairness, excellent communication, and patience and help through the cross-country purchase process. Absent from it all has been the pressure and make-a-few-extra-bucks deception that are too often part of the car-buying experience. With a special shout-out to Sam R in Sales and Mike in the business office, I enthusiastically recommend this dealership!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Alan, thank you for sharing your awesome feedback about Sam, Mike, and the team! It's wonderful to read that you were so completely satisfied with the customer service we provide. We hope to work with you again at Volvo Cars of Frederick.

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Maximum rating = 5

1.0 (out of 5)

Sold me a minivan with a faulty TPMS that came on while

Reviewed by Scott Armstrong from Baltimore MDNovember 14, 2025

Sold me a minivan with a faulty TPMS that came on while we were taking it home. Gave me the runaround for a week before having me drive an hour to take care of the issue. But, they just reset it and it came on again on the way home. Lousy experience and poor treatment.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, Scott. We have contacted you directly to discuss this situation. Please reach out to Matt Diorio at your earliest convenience. Thank you.

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Maximum rating = 5

About Ourisman Volvo Audi of Frederick

Ourisman Motors of Frederick an Ourisman Company is pleased to be serving Frederick Middletown Myersville Walkersville Brunswick Knoxville Point of Rocks Jefferson Hagerstown Leesburg Clarksburg Gettysburg Chambersburg Waynesboro Damascus and the entire Western Maryland area for new Audi Volvo and Used Vehicles. Our new concierge service makes purchasing and servicing a vehicle hassle free and delivers the premium ownership experience you deserve.

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