4610 E 96th St B
Indianapolis, IN 46280

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Sales: 855-237-2891

Used Cars: 855-237-2891

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Audi Indianapolis

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

637 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great process.

Reviewed by James from Carmel INDecember 10, 2025

Great process. Easy getting the work setup. What was needed was well explained and then executed

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We can't thank you enough for your support of Audi Indianapolis. We hope to see you again down the road, James!

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Maximum rating = 5

5.0 (out of 5)

The experience was great.

Reviewed by James from Carmel INDecember 10, 2025

The experience was great. The in processing went smoothly and all needed services were well explained. The car was completed and returned about when it was estimated. No problems and great service

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi James, thank you for choosing Audi Indianapolis and highlighting our service team. We hope to welcome you back again down the road! Safe travels!

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Maximum rating = 5

1.0 (out of 5)

Horrible experience.

Reviewed by vfibDecember 09, 2025

Horrible experience. My daughter bought her first car, a used 2017 Q5 from this dealership in August as she was going to college. They claimed they had done all the maintenance and the vehicle was in perfect working condition , not needing service for another 10k miles. Within a week of purchase she had to start adding 1-2 quarts of oil 1-2 times per month. She took the car back into service and they told her the car needed a new engine that would cost more than what she paid for the vehicle. She wanted to stay with the dealership and find another vehicle on the lot. However now that they "know" the car is using oil, they gave her a trade in value of less than half of what she paid for it 4 months ago. I would avoid this dealership at all costs. They obviously have honesty issues and are looking to take advantage of their customers.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I'm really sorry to hear about the issues your daughter has experienced with her car and the trade-in value offered. We take claims of dishonesty and poor customer service very seriously, so I would like to investigate this further. Please reach out to me at your earliest convenience so that we can see how best to assist you both moving forward. Thank you, Neil Brenner - Sales Manager - 317-848-3279

Overall Experience 1

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Maximum rating = 5

About Audi Indianapolis

Audi Indianapolis provides Indianapolis and Central Indiana with new and used luxury vehicles. We also deliver an award-winning service experience! At Audi Indianapolis you get the car you want the way you want!

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