235 North Randall Road
Saint Charles, IL 60174

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Sales: 630-425-2834

Used Cars: 630-425-2834

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of The Audi Exchange St. Charles

Overall Rating:

2.8 (out of 5)

61% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very very disappointed at this dealer i traded a 2022

Reviewed by Jettires_incAugust 18, 2024

Very very disappointed at this dealer i traded a 2022 audi RS E tron gt for 2024 RS7 there was a reason why i waited for the RS7 2024 cause they told me top speed will be at 190 mph took the car to a drag strip the car is governed at 155 mph if you are not familiar with the cars you are selling please dont give your customer wrong info actually i bought 3 cars from this place and this will be the last time i by a car from this place very very disappointed

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought a 2015 Q5 about 2 months ago.

Reviewed by allyhawkJune 26, 2024

Bought a 2015 Q5 about 2 months ago. Within a couple weeks, gave a low oil warning. Took it to a certified Audi mechanic - not only burning oil and NEEDING A TOTAL ENGINE REBUILD, but also a DEAD BATTERY and DEAD BUSH BEARINGS. Sold me a complete piece of junk that needs thousands of dollars of work exceeding the purchase price. AVOID

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I just purchased a new 2023 Audi RS5 and was extremely

Reviewed by Bob Beck from Algonquin, ILApril 06, 2024

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About The Audi Exchange St. Charles

EXPECT THE EXCEPTIONAL. OPEN NOW! ​ 235 Randall Road / St. Charles For over forty years, The Exchange has been synonymous with luxury cars in the North Shore of Chicago. A never-stop-growing mentality combined with the relentless desire to give customers an experience that exceeds their highest expectations has led us to stand head and shoulders above our competition. All of our customers are shown that when you buy from The Exchange, you become part of The Exchange family. Our strict belief in the golden rule, that you should always treat others as you’d want to be treated, has gotten us to where we are today, but we have no intentions of slowing down now. We look forward to constantly evolving, innovating and helping grow the wonderful community of St. Charles.

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