235 North Randall Road
Saint Charles, IL 60174
Sales: 630-425-2834
Used Cars: 630-425-2834
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 5:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Saint Charles, IL that carry Audi
Overall Rating:
4.9 (out of 5)
94% recommend this dealer
153 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Justin was very helpful.
Justin was very helpful. He was up front about the repairs and how much it would cost. He delivered the car on time and for the ampunt quoted.
Dealer Response
Thank you for sharing your experience. We’re glad our transparent approach to repair details and pricing met your expectations. It’s great to know your Audi Q5 was returned on time and at the quoted cost, and we look forward to your next service visit.
Maximum rating = 5
Recall appointment for 2025 Q7.
Recall appointment for 2025 Q7. Service tech was excellent. Loaner was clean and ready to go. Received updates throughout the day related to progress. Perfect experience.
Dealer Response
Hello, we are delighted your recall appointment for your 2025 Q7 went smoothly. It is great to know our technician’s expertise, a clean loaner, and timely progress updates contributed to a perfect experience. We look forward to assisting you again.
Maximum rating = 5
Service department experience was excellent.
Service department experience was excellent. They completed the work ahead of schedule and cleaned my car.
Dealer Response
It’s great to hear your Audi e-tron S Sportback was serviced ahead of schedule and returned clean. We appreciate you highlighting our team’s efficiency and attention to detail. We look forward to assisting you with any future service needs.
Maximum rating = 5
EXPECT THE EXCEPTIONAL. OPEN NOW! 235 Randall Road / St. Charles For over forty years, The Exchange has been synonymous with luxury cars in the North Shore of Chicago. A never-stop-growing mentality combined with the relentless desire to give customers an experience that exceeds their highest expectations has led us to stand head and shoulders above our competition. All of our customers are shown that when you buy from The Exchange, you become part of The Exchange family. Our strict belief in the golden rule, that you should always treat others as you’d want to be treated, has gotten us to where we are today, but we have no intentions of slowing down now. We look forward to constantly evolving, innovating and helping grow the wonderful community of St. Charles.
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