Audi Naperville in Naperville including address, phone, dealer reviews, directions, a map, inventory and more

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1527 Aurora Ave
Naperville, IL 60540

Get Directions

Sales: 331-472-1057

Used Cars: 331-472-1049

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Naperville

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

935 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst dealership experience I've ever had.

Reviewed by SalaSeptember 23, 2022

Worst dealership experience I've ever had. Mitch the salesman was not welcoming at all. Very rude, racist, prejudice, couldn't answer any questions asked, argumentative when asked a question, and would continuously talk over me. Do not recommend this place or salesman. I've never experienced this being this uncomfortable looking for a car in my life. Mitch is an awful person. If you hate your job and life that much that you take it out on your customers, do the world a favor and find another job not working with people.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mitch was knowledgeable, helpful and efficient.

Reviewed by Dave WilcoxSeptember 21, 2022

Mitch was knowledgeable, helpful and efficient. Appreciated his quick guidance through the purchase on my leased vehicle

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Giving them a second opportunity as the first go round

Reviewed by MjumpSeptember 06, 2022

Giving them a second opportunity as the first go round was not that good. So far I think this will be a better experience

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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