1200 W Golf Rd
Hoffman Estates, IL 60169

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Sales: 800-585-9167

Used Cars: 800-585-9167

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Hoffman Estates

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

5479 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had originally intended to bring my car unto Morton

Reviewed by LANEDULANEYSeptember 18, 2024

I had originally intended to bring my car unto Morton Grove for service since that is where I leased it. However their location did not appear on the Audi app for some reason. I ended up being glad that I brought it to Hoffman Estates as the staff at Hoffman was very helpful and professional.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We very pleased with the service provided by all the

Reviewed by bsatekSeptember 18, 2024

We very pleased with the service provided by all the members at Audi. The people went out of their way to make this a pleasant experience.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mikaela met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Took to long,but I understand that parts were on back

Reviewed by chad.sturges@yahoo.comSeptember 17, 2024

Took to long,but I understand that parts were on back order. Need to reschedule to have my steering wheel aligned correctly, which I thought should have been taken care of after test driving after the alignment

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Audi Hoffman Estates

Audi Hoffman Estates (formerly Schaumburg Audi) is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service.

Our Audi Hoffman Estates staff of automotive professionals takes pride in representing the Audi brand and is well versed in the innovative design advanced technology and superior performance that the Audi brand represents

Audi Hoffman Estates is very proud to announce that we received the very prestigious Audi Magna Society Award for 2010. This coveted award is presented by Audi AG and Audi of America to the top 45 dealers out of over 300 in N. America.

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