Audi North Atlanta

Our salesperson Robert Brannan was extremely professional. A better word would be AWESOME !!!!! From the time we walked in the dealership to the time we drove home in our new to us Audi Robert answered all of our questions. Robert continued to answer our questions after our sale. No better word than AWESOME tot descripe Robert.

I drive an hour, past the Audi dealer close to me, to use this dealer because my experience is always the best. If the car is going to take a long time for service, they are great in providing loaner cars, which not all dealers provide.

The dealer was horrible. She had an attitude with us everytime, i corrected her because she was clearly unaware of the features of the car she was selling. She had to look for accessories for the car that she told us came with it. When she couldnt find them she started back tracking that she never told us it came with it. She finally found the bars but had missing pieces and she reminded us how this car never came with this accesssory. she avoided accountability for the fact that she told us the accessories came with it. Even during the demo she kept telling us that the car has park assist and when i looked up the specs online it clearly did not for this model. It was an add on. This model had the 360 camera view which is not park assist. I tired to tell her i dont think it comes with it but she was being a bit of aggressive in her conversation and i was done trying to help her. We purchased this car cause we had done our homework and knew what we wanted. The only person I really apperciated throughout the selling process was the finance guy, Jerquail. He was fantastic and I would give him a 5 star review. He was helpful in guiding us through the process. The service team was great in helping us install the accessories. Super nice. As a sales manager myself, paula just didnt know how to behave in a professional manner and admit when she made a mistake.