181 W Putnam Ave
Greenwich, CT 06830

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Audi Greenwich

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I had my Audi serviced at this dealership in 10/9/25, and

Reviewed by AUDI-A3 from GREENWICH,CTDecember 02, 2025

I had my Audi serviced at this dealership in 10/9/25, and according to my repair order, the work was handled by Technician #909 Two months later, I discovered that all four of my tires were 20 PSI below the manufacturer’s recommended pressure. This is a serious safety issue, and it should never happen after professional service. I expected a basic standard of care and attention to detail, and this situation clearly fell short. Customers should not have to double-check essential safety items after a dealership visit. I hope management reviews their quality-control procedures immediately, because this experience has caused me to lose confidence in the service department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

disaster with 3rd car.

Reviewed by John barry OBrien from rye nyJune 16, 2020

bought low mileage q7 withntrade in q5. after 3 k miles needed new brakes and service, really . arrogant rip off response. never even got call back from TED mgr

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Buyer Beware!!!

Reviewed by Katisha Brown from HamdenApril 06, 2020

Buyer Beware!! I am a very understanding and empathetic individual but inhuman behavior is just unacceptable!!! I have been calling Audi of Greenwich for the past 2 weeks regarding a vehicle of interest. I have been in contact with a couple of the managers by phone and told I would receive a callback, which never happened. The reason for this review ---->>> The last call I made to the dealer, one of the salespersons, Ken was rude and very inappropriate with me. I was not prepared to have a screaming match with this individual but I believe this was his preconceived notion. I was told that they sold the vehicle of interest. I was very confused since I put a down payment on this vehicle. The unnecessary disrespect, undesirable service were unethical, a surprise and bad for business. I would much rather spend my hard-earned money elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Audi Greenwich

Our Connecticut Audi dealership offers top-notch new and used Audi sales service and parts to discerning motorists seeking a trusted Audi dealer which is why so many drivers come to us for all their luxury car needs. Our knowledgeable staff will take the time to answer any and all of your questions and you can take your time making a decision in our no-pressure environment. We're here for you after the sale as well providing the finest Audi service maintenance and repairs. If you're looking for an Audi dealership that puts your needs first call on the experts at New Country Audi of Greenwich.

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