Audi Temecula in Temecula including address, phone, dealer reviews, directions, a map, inventory and more

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40955 Temecula Center Dr
Temecula, CA 92591

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Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Audi Temecula

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

43 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.5 (out of 5)

Big Dissapointment

Reviewed by Marc Henderson from Temecula, CAFebruary 24, 2020

Where do I start? Let me start by saying that I have been a life long Lexus owner and have now come to the realization that buying an Audi from Temecula Audi was a huge mistake. In June I purchased a 2017 Audi A4 from Temecula Audi. The transaction was smooth and the sales rep, Nick was great to deal with. My problems first started on day 31 when the moon roof stuck in the open position. I took the car back to the dealership and spoke with the Service Manager, Robert. After a quick discussion he said they would not fix the issue and that my warranty would not cover it and that I would have to pay for it out of pocket. First clue this was a bad choice, Lexus would never think about doing this. After going back and forth with Robert, I let him know that I own an online marketing company and I would let as many people know about this experience as possible and that once I walked out of the dealership I would not change my mind. As I was getting into my vehicle he came out and said, wait, we will fix it with no charge. Was this necessary on my part, most likely not but when you feel you have been wronged you need to let it be known. They ended up fixing it. Fast forward to my next issue. My next issue, not long after is when my the Starter went out. I took the car back to the dealership and the same issue occurred, Robert informed me that the starter was not covered. I did not want to deal with the headache I did the first time so I got the starter fix, $750 and $600 for car rental. Not a happy camper at all. In the same week as the starter getting fixed the car started to overheat, not good. So, I made it home and called Audi customer care to have the car towed back to the dealership. When I called they did not have my car attached to my name but someone else's car so they said they would not pick it up but its a service Audi provides for 12 months to ALL car buyers. After calling Audi corporate I finally got the car picked up, another mess that Im not going to go into detail about. So, it ends up that the entire cooling system and hoses had to be replace, take in mind this is a 2017 vehicle. Now this is the 3rd issue already and only had this car for 6 months. So, today I go pick up my car from the dealership and as the Audi rep was getting out of my car he asks me, was your Check Engine light on when you brought it to us? I of course said no and you should not be asking me this when giving it back from fixing it. So, they took it into the service area and ran a diagnostics on it and wouldn't you know another engine issue, this time it received a code of PP2279 which is a vacuum leak in the engine. So, now in 6 months time Ive had 4 serious issue with this dealership and not one time did I feel like they cared at all. I will say that Adam has been great but the overall experience is something that I would definitely let as many people know as possible. Its pretty ridiculous at this point and now it seems I must file a lawsuit as this car is surely a lemon and the dealership could care less. The funny thing is is that VW owns Audi and had to pay $4.3 Billion in Civil fines for defrauding American car buyers and $153 Million to the state of California in fines. Im now not surprised that this is the service Im getting. In my opinion I think EVERYONE should stay away from Audi of Temecula as they do not care about their customers as much as other dealerships.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.5 (out of 5)

Undisclosed Damage on ?Certified used vehicle?

Reviewed by Crystal Swift from San Diego, CADecember 12, 2019

Purchased a Certified used e-tron from the Audi Temecula dealership. The night we drove it home, the bottom paneling under the driver car door becomes unhinged. We had not driven anywhere but home, did not hit anything. We call the dealership and they tell us to bring it back the next day so they can take a look. So we do, keep in mind that we are driving from San Diego back up to Temecula which is not a fun drive. The next day, we show them the panel and they say they will fix it. They keep the car for a whole week, saying that they are waiting for parts and whatnot. We finally get the car back, it looks fixed. Guess what? As soon as we get home, the panel starts coming off again! We take it to the Audi here in San Diego and they tell us that they can?t do anything for it since we didn?t purchase the vehicle there. So we make another appointment to go back up to Temecula to have it looked at and hopefully truly fixed this time since apparently they just put tape to hold it in last time. This time they say that can?t do anything for us and to just take it to a body shop. I regret purchasing this vehicle and it?s sucks because other than that panel, it runs great. I just wish they would have been honest and told us about the panel. Now we are stuck with a damaged vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Customer feedback for Audi Temecula

Reviewed by Minda Bedon from Lake Elsinore, CAOctober 03, 2019

Adam and the crew are very friendly and all smiles

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Audi Temecula

Here at Audi Temecula we've made it our mission to be the automotive home of drivers throughout Temecula Murrieta Menifee and Escondido. We achieve that goal by providing a vast selection of new and used vehicles exceptional car care and legendary customer service with a smile! The sales service and parts team at Audi Temecula look forward to your visit.

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