3350 Stevens Creek Blvd
San Jose, CA 95117

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Sales: 888-742-7208

Used Cars: 888-742-7228

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Audi San Jose

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The people are friendly, well done at first , good

Reviewed by Zorro from San jose CANovember 28, 2025

The people are friendly, well done at first , good attitude, in other words amazing people

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your kind words about our team at Audi San Jose. Thank you for recognizing their attitude and service.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

vsc contract sold to us and we cancelled, and 2 mo

Reviewed by GEOFFREY A WILLIAMS from OAKLANDMay 12, 2021

They sold me a vehicle service contract with fidelity, and when I looked it up, the company had bad reviews, 1.6 out of five, so I asked them to cancel the contract. It took them a week to do that. on march 11th. We paid the dealership, audi stevens creek, $5,783 for a 4yr 100,000 mile contract, but found the insurance company was denying most claims as pre existing. We paid the dealership directly with a credit card, and they still have not refunded our money to this day! Basically, imo, the finance manager who sold it us, Rachel Fuentes, lied about the contract, and the refund. So now, we are faced with suing them to get our money back! Disgusting to sell us that vsc, with such a bad company and then, to deny our refund and not refund it back to our credit card. Today, it's been two months and no money at all! The manager has ignored my last three emails, Quinones, I think his name is.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Geoffrey, We take our customer feedback very seriously and would like the opportunity to learn more about your recent experience with us. Can you please send your preferred contact method to me at Joseph.Quinonez@penskeautomotive.com? I look forward to hearing from you. Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

Overall Facilities N/A

Customer Service 1

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Maximum rating = 5

5.0 (out of 5)

Professional Staff

Reviewed by Ruth Mendoza from San José, CAFebruary 19, 2020

Professional staff. Kevin, Frank, and the young lady who helped me fill out the paperwork were a pleasure to work with. It only took two trips to make the purchase. Absolutely no pressure to buy. They were honest, frank, and didn’t beat around the bush. All car dealerships should be like this!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Audi San Jose

Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Audi inventory or our used car inventory to find the car of your dreams. If you need parts or service don't forget about our talented Audi repair technicians and Audi parts professionals. Audi Stevens Creek strives to provide the best sales service and experience possible to make your car buying process stress free. Don't take our word for it come down to 3350 Stevens Creek Boulevard San Jose California and see the Audi Stevens Creek difference for yourself!

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