3350 Stevens Creek Blvd
San Jose, CA 95117
Sales: 888-742-7208
Used Cars: 888-742-7228
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near San Jose, CA that carry Audi
Showing the most recent reviews from Cars.com and DealerRater.
The people are friendly, well done at first , good
The people are friendly, well done at first , good attitude, in other words amazing people
Dealer Response
We appreciate your kind words about our team at Audi San Jose. Thank you for recognizing their attitude and service.
Maximum rating = 5
vsc contract sold to us and we cancelled, and 2 mo
They sold me a vehicle service contract with fidelity, and when I looked it up, the company had bad reviews, 1.6 out of five, so I asked them to cancel the contract. It took them a week to do that. on march 11th. We paid the dealership, audi stevens creek, $5,783 for a 4yr 100,000 mile contract, but found the insurance company was denying most claims as pre existing. We paid the dealership directly with a credit card, and they still have not refunded our money to this day! Basically, imo, the finance manager who sold it us, Rachel Fuentes, lied about the contract, and the refund. So now, we are faced with suing them to get our money back! Disgusting to sell us that vsc, with such a bad company and then, to deny our refund and not refund it back to our credit card. Today, it's been two months and no money at all! The manager has ignored my last three emails, Quinones, I think his name is.
Dealer Response
Geoffrey, We take our customer feedback very seriously and would like the opportunity to learn more about your recent experience with us. Can you please send your preferred contact method to me at Joseph.Quinonez@penskeautomotive.com? I look forward to hearing from you. Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com
Maximum rating = 5
Professional Staff
Professional staff. Kevin, Frank, and the young lady who helped me fill out the paperwork were a pleasure to work with. It only took two trips to make the purchase. Absolutely no pressure to buy. They were honest, frank, and didn’t beat around the bush. All car dealerships should be like this!
Maximum rating = 5
Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Audi inventory or our used car inventory to find the car of your dreams. If you need parts or service don't forget about our talented Audi repair technicians and Audi parts professionals. Audi Stevens Creek strives to provide the best sales service and experience possible to make your car buying process stress free. Don't take our word for it come down to 3350 Stevens Creek Boulevard San Jose California and see the Audi Stevens Creek difference for yourself!
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