2350 Auburn Blvd.
Sacramento, CA 95821

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Sales: 916-283-7229

Used Cars: 916-283-7229

Hours Toggle

Sales Department

Sun Closed
Mon Closed
Tue 11:00am – 5:00pm
Wed 11:00am – 5:00pm
Thu 11:00am – 5:00pm
Fri 11:00am – 5:00pm
Sat 11:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Niello Audi

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

712 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dropped off my vehicle a day before.

Reviewed by RAMIREZJ87December 06, 2025

Dropped off my vehicle a day before. I was thinking it be ready by afternoon. But wasn’t ready till closing. Took a bit longer than expected but glad the car is running smooth. Didn’t like when they drove my car outside n parked it for me to enter. The driver was driving fast by the service building before he parked and gave me the keys. Disappointed in that. If they drive like that in the I wonder how they test drive there vehicles when working on it. My car runs great though. Thanks Audi Niello

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

$1500 labor charge for 2 hours my car was being serviced

Reviewed by dyomanz2December 06, 2025

$1500 labor charge for 2 hours my car was being serviced is ridiculous. I’ll be going elsewhere for service in the future.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The associate was very helpful he was responsive and

Reviewed by SKAET_2000November 30, 2025

The associate was very helpful he was responsive and communicated well. Over alll good experience.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Niello Audi

For over forty years Niello Audi's service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. Call to schedule an appointment to test drive one of our new Audis Audi Certified or hand selected pre-owned vehicles. If you want to feel secure about how your Audi is serviced bring it to Niello Audi. We at Niello are prepared to offer you the highest level of customer service and care. With decades of experience you can be assured that our highly skilled Audi service department is ready to serve you.

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