Audi Rocklin

Not only are their prices unrealistic their parts department is terrible. Will not return phone calls and messages have to into dealership and stand in from of them!

Went in to dealership with the intention of buying an QS7. We had shopped and priced vehicle and were aware of benefits and features. Dealership was courteous and showed us all sticker pricing and was a match to what we were seeing in other dealerships or by ordering car. Everything was fine until we sat down to write up the deal. At that point they informed us all their cars have a "premium markup" due to the limited availability (war in Ukraine and chip shortages). For the car we wanted they wanted $30,000 over their sticker price as a premium. Talk about taking advantage of a bad situation for their own profit. We walked out. We contacted 3 other Dealerships all would order car b and only one of those charged a Premium (15K). We elected to buy the Mercedes SUV out of Fairfield California... no dealer premium!

Friendly, honest and professional dealership. I inquired about a used BMW on a Sunday and I received an email back the same day from Jennifer. She allowed me to reserve the car for a few hours on Tues to get a PPI done. The car was in very good condition and after a few hours, I left with the car in the same day