Audi Downtown LA in Los Angeles including address, phone, dealer reviews, directions, a map, inventory and more

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1900 S Figueroa St
Los Angeles, CA 90007

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Sales: 888-476-3298

Used Cars: 888-476-3298

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Downtown LA

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

583 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service

Reviewed by Ismael from Los Angeles, CAJuly 24, 2022

I loved how fast the experience was, from the beginning when I was greeted outside by Val (Service Advisor) to the end when he sent an Uber to pick me up from home. Val was incredibly friendly and personable and he explained all the service options I had and gave me time to choose what I would like to do. I appreciate that they were not pushy or trying to convince me to do one service option over the other. Overall I loved my experience and will definitely return.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Ismael and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Thanks

Reviewed by Minhwan from CaliforniaJuly 23, 2022

Delicately helps me to be accustomed Nice people Approachable Comfortable position I definitely recommend this shop to my friends Thanks for Marcelo

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We cannot thank you enough for your wonderful review of Audi of Downtown LA and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Flat Tire Fix

Reviewed by Elizabeth from Los Angeles CAJuly 18, 2022

This was not a planned service because I had gotten a flat tire and this was the closest dealership. Valentine was extremely sympathetic to my situation and helpful. I also found out that one of my tires needed replacing because it was completely bald. He was able to find the tires I needed, but was gracious enough to fix the flat the same day even if it meant his people staying later to do so. He made sure to show me how to set the tire pressure if needed and was very transparent with everything. Valentine is the reason I would go back to this specific dealership if I needed service done again.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for leaving us this great review, Elizabeth! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Audi Downtown LA

In the heart of Downtown Los Angeles we are convenientally located 1 mile from USC LA Live and the 110 Freeway. Shop for your next vehicle with confidence as we provide our Price Match Promise with every transaction. We will beat any quote from surrounding SoCal dealers- guaranteed!

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