2855 Auto Mall Parkway
Fairfield, CA 94533

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Sales: 707-439-8199

Used Cars: 707-439-8199

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Audi Napa Valley

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

85 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience!

Reviewed by Rosa Alen-Tamburo from Gold River, CAJanuary 05, 2026

Excellent experience! What I love , is that in my car shopping experience first time I didn’t feel any pressure. I told my budget and they worked with my preferred numbers and listen to me. Only professionals can provide high service like in Napa Valley Audi in Fairfield. I live in Sacramento and before getting the car I did my home work, and I went 3 Audi dealership in Sacramento. Therefore, I knew what I want , and found that only Napa Vally can provide all my expectations! I drove 1 hours 15 minutes to Fairfield , but its worth, no regrets!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate your detailed feedback and are glad our team could meet your expectations during your car shopping experience. Thank you for choosing Audi Napa Valley.

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Maximum rating = 5

5.0 (out of 5)

I was looking for the very specific Audi S5 - Luxury

Reviewed by vitJanuary 04, 2026

I was looking for the very specific Audi S5 - Luxury Blue. And there is so many S5s around, most black / gray / white. I don’t know why industry provides mostly boring colors nowadays. But when we started chatting with Jayden, he was able to make it right over phone / text within Sunday, so that we picked up the car on Monday. He: - ensured he understands my needs - found the car (in was not in Napa dealership - brought the car in - discussed the term and applied all the end of year deals - settled the trade in. Car pickup next day was a breeze. I’d like to also thank other people in dealership who proactively supported the deal (including financing, paperwork, atmosphere and a bottle of Napa wine 🥂.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate you sharing your experience with Audi Napa Valley. It's good to know our team could help find the exact Audi S5 you wanted and make the process smooth. Thank you for recognizing the effort across our dealership.

Overall Experience 5

Customer Service N/A

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Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

The employees were courteous, helpful and able in

Reviewed by Laszlo from Glen Cove, CADecember 31, 2025

The employees were courteous, helpful and able in responding to any questions asked. Jonathan Bradley was very helpful and followed up to make sure any questions or issues were addressed.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for recognizing our team's efforts. We're glad to hear your questions were well addressed. Audi Napa Valley appreciates your feedback.

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Audi Napa Valley

Audi Napa Valley marks the third addition to the portfolio of Fairfield Automotive Partners, with sister locations at BMW of Fairfield and Volkswagen of Fairfield. Audi Napa Valley is dedicated to offering patrons "A Better Way" to navigate the realm of automotive sales and service. This commitment extends beyond business transactions to promoting a balanced work-life equilibrium for our team, facilitated by comprehensive career training programs and advancement pathways, as well as active participation in community outreach and philanthropic endeavors.

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