3281 S Arlington RD
Akron, OH 44312

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Sales: 330-408-4146

Used Cars: 330-517-7091

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Serra Auto Park

Overall Rating:

2.3 (out of 5)

83% recommend this dealer

156 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought 3 vehicles here so far.

Reviewed by Alan from Canton, OhioSeptember 30, 2023

I have purchased three vehicles from Adam Dungan whose desk is at the Subaru store. He has sold me 1 Subaru, 1 Acura and 1 Honda. We’ve had service done at all three stores, and I’ve only ever had one small mistake by the Honda store and they fixed and resolved the issue quickly and easily. Serra Acura service is exceptional. My parents have purchased from Adam as well as other friends who keep going back to him as well. I appreciate the way I am treated and the ease of doing business here over the last 8 years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

BOB JEFFREYS - SERVICE ADVISOR

Reviewed by Paige from Ravenna, OHSeptember 26, 2023

I want to be clear, my review is for a service advisor. Not the service department and not the sales department. I wish you could rate just the service advisors. I have never felt so disrespected and belittled from a car dealership. Bob Jeffreys was rude, dismissive, and nasty about two services I requested when my oil change was originally scheduled. I have never had any issues with the service department here until now and because of the way I was spoken to, I will not return.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Don't waste your time

Reviewed by Michael H from Akron, ohAugust 15, 2023

They jack up the prices of new cars about 5 grand each then you ask about a used car and they don't want to even attempt to negotiate with you on price. And don't even get me started on the prices at the service dept....

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Serra Auto Park

Serra Auto Park is located in Akron OH conveniently off of I-77 & Arlington Road. We have a large selection of new Chevy Honda Acura Mazda and Subaru vehicles. We also have a large pre-owned inventory! We believe in up front no hassle pricing and creating customers for life. Serra Auto Park has been serving the community for over 55 years! Stop by and visit us today or visit us online.

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