Beyer Volvo Cars Dulles

This review is for the service dept. Debbie stack is AWESOME! Not only did this dealer take care of all of the issues i had with the car but they also did the state inspection and updated the software for free. Debbie is very professional and kind on the phone. She called back every time i left a message, even if there wasnt much to say. When they finally did the warranty / out of warranty work on the car it was done in just a few days and she invoiced it out immediately so i could pick up the day it was done. The work the dealer did was also spot on. Very clean, everything they touched looks brand new and untouched. Excellent workmanship! Thanks again for the awesome service and i'll definitely be coming back if i need anything else.

Service review. Brought in my car for a 10,000 (free!) service. Debbie Stack is my service advisor and she is fantastic. She scheduled a quick appointment and when there was something on my bumper she took the initiative to run it by the detail department and they fixed it! No surcharges, friendly service staff, nice waiting area with snacks and coffee. Receptionist was lovely and patiently helped me with the very fancy coffee machine. Car was done in 1.5 hours. Thank you Debbie for the excellent service!

Great experience at Don Beyer in Dulles. I drove about 4 hours from Roanoke to get the car I was looking for at a reasonable price. I might have bought it sight unseen, but have been burned by less truthful dealers in the past and wasn't willing to take the chance. On arrival I found exactly the car they had advertised in great condition. There weren't any scuffs or scratches that they were trying to obscure and there weren't any smells they were trying to perfume over. Within 30 minutes of getting to the dealership we had a deal. Everyone there was very friendly and professional. All car buying takes longer than I want it to, but they made it as comfortable and efficient as possible and I drove away happy. When the salesman Lonnell Bond found a beat up old coffee mug I'd accidentally left behind in my trade in vehicle, he promptly mailed it back to me! In the future I would buy a car sight unseen from Mr Bond and have him ship it to me. There are very few dealerships I would trust with that.