Volvo Cars of Fredericksburg

PLEASE READ THIS BRFORE GOINGGG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Back around April I perchance a car from this dealership, as soon as I drove the car off the lot after BUYING the car the check engine light came on which I then went back and let them know that I felt that I was not only scammed but that the car wasn't properly serviced before being placed on sale, but they claimed that everything had been done, I them asked and informed them that if anything else would happen with the car I would bring it back, they agreed. Fast forward about 2 weeks ago the cooling system began to leak so I called they told me to bring my car (Please note it hasn't even been 3 months since I've bought the car) , a man named Allen then called me and gave me an estimate of $1375 but just a bit over that for just the cooling system leak alone, they then informed me that they wouldn't fix it because it was something that I should fix so I being very upset decided to take the car and leave because of the esteem which to me just seemed unfair due to know personally that they hadn't checked the car NOTE THIS the finance man also tried to rip me off giving me a rate of 12% Please note this always always do your research because if I had not only done my research and wanted for the car that I wanted I wouldn't be making this review at all it's just very disappointing and very tiring and honestly, I also called the corporate off and reported their store and made a complaint to the corporate customer care. PLEASE DONT BUY FROM HERE I'm not satisfied at all, spent all this money to be disappointed, have a nice day everyone. Justice

BUY YOUR VOLVO SOMEWHERE ELSE!! I purchased an XC90 back in December of 2022, from Sébastien The tires needed replacing and the windshield had a crack. I didn't find out until I tried to pass inspection this past January that it would cost over a thousand dollars to replace the windshield. A week after the rejection, my windows and door locks stopped working. Had I gotten a great deal on the car, I might not be so upset about all these extra expenses. I decided to trade the car in because I can't justify the payments when the repairs are costing me so much. When I gave the VIN to the dealer to get a trade in value, I was told there was an accident on the car fax report. That information was never disclosed to me. I feel so completely screwed over and defeated by this place. I guess I was the one they saw coming.

I purchased an SUV on Saturday, December 16, 2023. They appeared eager and willing to work with me. I felt comfortable as well as appreciated. However, that quickly changed! On December 27, 2023 I contacted them that there was a light that appeared. Something was wrong. After they "checked the car out," they handed me a bill for over $1600. At that time I shared I felt that I should not be held accountable. After going round-by-round, they suggested I pay half. Again, my response was no. Finally, after a great amount of time, they decided to cover it. Here we are a month and a half, with only one car payment made, and it is back in the garage. This time there is a leak and other issues totaling over $2900.00. Surprise! They want me to pay that amount. I am in the process of speaking with the Powers that Be, as my salesperson and others have not returned my calls. I'm shocked, an established dealer that is focused on Volvos and has a service center in-house and somehow this is my problem to carry!