Mercedes-Benz of Fredericksburg in Fredericksburg including address, phone, dealer reviews, directions, a map, inventory and more

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1000 Noble Way
Fredericksburg, VA 22401

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Sales: 540-373-5200

Used Cars: 540-907-4836

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Mercedes-Benz of Fredericksburg

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

122 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome Experience

Reviewed by Sharnita Jones from Fredericksburg, VirginiaSeptember 14, 2021

I have been working with David Cunningham for 3 years. He has excellent customer service skill that is enhanced with integrity and selfless service. David makes himself available even on his days off; and return calls in record breaking time. The dealership is always clean and welcoming. The staff always greet you and assist in anyway they can. Delaney Davis was very helpful and went far and beyond to assist me with learning about all the new tech gadgets. John Adams was very friendly and professional. Finance department was awesome. I would recommend this dealership to everyone. It's like All State " You're in Good Hand"

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Do not work with this dealership!

Reviewed by Tim T from Denver, COMay 21, 2021

Be warned. This company is unethical and practices bad business. Do not work with this company. I live in Denver and negotiated the purchase of an S550 Cabriolet to be shipped to my home in Colorado. In order to do this, the paperwork was FedExed to a notary service in Denver. Then, I made an appointment with that service for signing. However, before I could sign, this dealership sold the car to another party who walked into the store. In other words, this dealership negotiated in bad faith with me and sold the same car twice. Do not work with this dealer. Do not work with Lucas Hidalgo. Do not trust Whitney Graves.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

There is quite a bit more to Tim Theins recollection of events. Tim was given the option of signing the paperwork that he had in his hand, but chose not to sign it. He wanted to wait until the car went through service before he made a final decision. While Tim in Colorado used his right to wait, a customer in our own backyard (Fredericksburg, VA) came in and purchased the car without the service contingency. Tim has never met Lucas or Whitney and has nothing to base his opinion of their character on. This is just what our society does now when they don't get their way. I wonder what happens in this current market when you put an offer on a house with a inspection contingency? Next!

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Call for service

Reviewed by Alllen Rowe from Fredericksburg, VAApril 15, 2021

I am new in town and have called for service three times. Each time I have been told that all the agents were busy and someone would call me. I left my number and am still waiting for the callback.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Fredericksburg

Mercedes-Benz of Fredericksburg is part of the Huber Motor Cars group where we are "Driven to a Higher Standard." Our service and parts team employs certified technicians with the expertise to keep your Mercedes or Volvo running at peak performance. Our mission is to sell great cars and deliver excellent service with absolute integrity. Stop by and check us out.

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