525 State St
Salt Lake City, UT 84111
Sales: 801-903-6240
Used Cars: 801-903-6240
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Salt Lake City, UT that carry Volvo
Overall Rating:
2.5 (out of 5)
83% recommend this dealer
102 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great cars,good service.
Great cars,good service.no pressure salespeople,and good deals. What more can you ask for.
Maximum rating = 5
I purchased a 2017 Chevy Volt from Ken Garff Volvo on
I purchased a 2017 Chevy Volt from Ken Garff Volvo on April 26, 2024. I specifically waited to buy a PHEV until I was sure that the up to $4,000 Clean Vehicle tax credit would apply. I assumed that the people working at the dealership were minimally competent to handle the process of buying a car and that they might have been actually doing something with the four hours of my life that they wasted screwing around with paperwork. I guess that this is what one gets for assuming. On Feb 17, 2025 I filed my taxes electronically, including Form 8936 which told me I was entitled to a $979 Clean Vehicle tax credit. My return was rejected half an hour later because the dealership failed to report the sale AT ALL to the IRS. After a MONTH of constantly having to call Ken Garff and the Volvo people on the east coast, the answer amounts to "Oops, our bad, sucks to be you." Apparently customer service is non-existent at this business, along with any form of ethics or accountability combined with an astounding display of incompetence.
Dealer Response
Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Keawe Naluai, General Sales Manager keawen@kengarff.com
Maximum rating = 5
I purchased a 2017 Chevy Volt from Ken Garff Volvo on
I purchased a 2017 Chevy Volt from Ken Garff Volvo on April 26, 2024. I specifically waited to buy a PHEV until I was sure that the up to $4,000 Clean Vehicle tax credit would apply. I assumed that the people working at the dealership were minimally competent to handle the process of buying a car and that they might have been actually doing something with the four hours of my life that they wasted screwing around with paperwork. I guess that this is what one gets for assuming. On Feb 17, 2025 I filed my taxes electronically, including Form 8936 which told me I was entitled to a $979 Clean Vehicle tax credit. My return was rejected half an hour later because the dealership failed to report the sale AT ALL to the IRS. After a MONTH of constantly having to call Ken Garff and the Volvo people on the east coast, the answer amounts to "Oops, our bad, sucks to be you." Apparently customer service is non-existent at this business, along with any form of ethics or accountability combined with an astounding display of incompetence.
Dealer Response
Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Keawe Naluai, General Sales Manager keawen@kengarff.com
Maximum rating = 5
At Ken Garff Volvo Cars, We Hear You. You might expect a car company’s top priority to be cars, but not at Ken Garff Volvo Cars. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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