Mazda and Volvo
New Car Dealership in Lubbock, TX
Overall Rating
3/5
Read dealer reviews
Mears Motors in Lubbock, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 418-6872.
And for service for your new Mazda or Volvo, Mears Mazda Volvo Cars is the place to go in Lubbock. Mears Mazda Volvo Cars has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Mears Mazda Volvo Cars Reviews
Overall Rating
3/5
2 out of 4 people recommended this dealer
Shady dealership
Reviewed by David H
in Lubbock, TX
April 21, 2020
If I could give this dealership less than 1 * I would. Don't shop at this dealership. They are not honest or trustworthy. They sold my wife a vehicle that all she wanted to do is test drive. They told her she could take it home for the night before she knew it she was in the finance managers office signing paperwork to buy it and was not sure what she was signing. They rushed her through the paperwork. She didn't want the car 20 minutes laternd the deal was done and she asked them to cancel the deal and they said they couldn't which is a lie. Then I got in the middle of it and ask them to give her car back and they stated to her well it wouldn't be a really good deal and I don't want to do it but the only way we could give you your car back was that we had to buy her car back that she traded in that was already paid off. So they sold her car that she didn't want then in order for her to get the car back that was paid off that she traded in she had to buy it back. And now she has her car back and owe's $5,100. For a car she's already paid off and had the title to. What kind of sense is that. What kind of business is this that does this to their customers after 20 minutes she told them she didn't want the car. This dealership took advantage of my wife and was super deceitful and it is not a good business at all. I do not recommend this dealership. And I surely will make sure everybody knows about the Shady deal at this dealership made. No one should have to go through this at all.
disappionted
Reviewed by Alesia Morrison- Harrington
in lubbock
February 05, 2020
purchased a Q50 Infiniti from this dealership and shortly after the purchase the engine went out. I was told the warranty would cover it and the warranty company denied coverage. I was also told by the General manager Cameron that Mears owed the warranty company and everything would be covered which was a lie! I have been dealing with this issue since July and the car is still not fixed. Dealership kept telling me they would get me traded out of the vehicle and that also never happened for many different reasons. This dealership will give you the run around hoping you will just go away. Every time I call I'm told something different until finally they said they weren't going to help me with the price of new engine despite telling me otherwise in the beginning. I was told by General manager that I wouldn't be out of any money because it wouldn't be fair to me since I had just purchased the car. Months later he retracted on that agreement. I have been denied access to speak with the owner of the company. I was told that if I speak to the owner he will just agree with what the general manager says. I am still hoping to make contact with the owner. The repairs to the car will cost over $7,000. This is ridiculous that I'm in this situation and left the deal with the issue on my own. I will give them credit for paying for one of the tows and paying for the engine to be checked out. ALL other expenses is on me. I've been force to rent a vehicle which adds up very quickly and to take Uber and lyft to get around. I will continue to try to reach out to the owner and see what comes about.
BEST service. VOLVO is best
Reviewed by saurabh bhowmick
in Childress, TX
June 10, 2016
Easy Delivery. Helpful people. Easy Loan system. Expert car sales personal.
