9715 Parkside Dr
Knoxville, TN 37922

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Clayton Volvo

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service

Reviewed by Tanya C from Knoxville TNMay 29, 2021

No loner car. Service takes hours sometimes a day. I had to take my car two times for them to find a problem spending hours in waiting room and missing my work. Volvo is a great car, but poor service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service is a hassle

Reviewed by Jenny from KnoxvilleDecember 25, 2020

No loaner vehicle. Had to wait 2-3 hours. I always got a loaner at lexus even for oil changes. But at volvo you do not.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Mancel

Reviewed by Wakham Family from Harriman, TNDecember 07, 2020

Layla is the bomb. She keep the shop in line. She knows our cars very well and our family. Her personality is what is needed in her position. She sells the shop experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Clayton Volvo

We are a 60 year old Volvo Dealership - the original owner is still active in the management. We have sold thousands of Volvo's over the years. Of course we are interested in having you as a part of our family.

You can count on us -
To be responsive to your desires
Be respectful in every way
Deliver a great experience

We have over 311 years of collective experience in the automobile business. We know we don't always do everything perfectly however we do try to be professional and courteous every day.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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