Friendship Ford in Bristol including address, phone, dealer reviews, directions, a map, inventory and more

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3192 West State Street
Bristol, TN 37620

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Sales: 423-652-6200

Used Cars: 423-652-6200

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Friendship Ford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

181 out of 193 people said they would recommend this dealer

5 (out of 5)

Great Service

Reviewed by Myron Fields in Duffield ,VAApril 29, 2021

In an out quickly. Friendly staff, nicely appointed wait area. Pleasure doing business with them.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Friendship Ford Service

Reviewed by Michael Stapleton in Kingsport , TnMarch 28, 2021

Great service excellent service writer Will have my truck serviced here again

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Friendship Volvo Service visit

Reviewed by Frederick Warren in Johnson City, TennesseeNovember 29, 2018

Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Friendship Ford

Our mission is to treat our customers as friends and our employees as family and to be the absolute leader in our market for sales and service.

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