9600 Brookpark Rd
Cleveland, OH 44129

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Sales: 888-927-8306

Used Cars: 866-922-7136

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Montrose Westside Auto Campus

Overall Rating:

3.9 (out of 5)

92% recommend this dealer

1077 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Matt Martin is an amazing person and car salesman.

Reviewed by Andrew from Lakewood ohioOctober 31, 2024

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Andrew, it's fantastic to hear that Matt has earned your loyalty with his exceptional service at Jaguar Westside. We appreciate your continued trust and look forward to assisting you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Poor interaction with senior citizens, took $500 from me

Reviewed by Scott Truman from Lorain,ohioJuly 28, 2024

Poor interaction with senior citizens, took $500 from me to hold a vehicle and then when I couldn’t take ownership because of family death out of state and couldn’t come up with remanding $$ . Finance manager Randy told me I couldn’t get a refund, after the sale person, Mikey said I could

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Scott, I'm sorry to hear about your experience and the miscommunication regarding the refund. Please reach out so we can discuss this further and find a resolution for you. Thank you, - Tom Gilkeson - General Sales Manager - 216.351.9999

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Lindsey Moore made the process simple and easy.

Reviewed by dmfuller98March 14, 2024

Lindsey Moore made the process simple and easy. She kept me informed and I was able to secure the vehicle quicker than I anticipated. She was very courteous and professional.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're delighted to know that Lindsey made your experience at Jaguar Westside simple and easy. Thanks for sharing this positive feedback with us. Enjoy your new vehicle!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Montrose Westside Auto Campus

Montrose Auto Group includes an extensive inventory of pre- owned vehicles including 12 brands at 12 locations.

Ask us about the Montrose Promise !

We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson CEO & President of the Montrose Auto Group is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact nearly 20% of our employees are veterans.
Remember You've Got a Friend at Montrose!

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