7716 N Tryon St
Charlotte, NC 28262

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Reviews of University Volvo Cars

Overall Rating:

4.7 (out of 5)

99% recommend this dealer

336 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

took my 2015 Volvo to University for a "tire pressure It

Reviewed by A. J. Wise from Concord, N.C.January 22, 2024

took my 2015 Volvo to University for a "tire pressure It is intui" alarm. the diagnosis cost me $177 bucks. they said all four sensors were bad. they wanted $400 bucks for the sensors plus $280 for labor! I rook it to a specialty shop for a second opinion. They said all 4 sensors were good and that the problem was simply low tire pressure! that shop brought the pressures up to spec, reset the alarm and cost me nothing! It is intuitively obvious to the most casual observer that University Volvo is a scammer, ripping ignorant people off for unnecessary repairs! I strongly suggest folks to not trust this dealer!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Exceptional Service

Reviewed by GCN from Charlotte, NCJanuary 19, 2024

Simply outstanding: A warm welcome right from the doorstep to exceptional delivery for the car. The salesperson and Manager greeted us, listened, and helped us in completing the transaction.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Bad tire, great service

Reviewed by Bobc. from Charlotte, NCJanuary 15, 2024

Had flat tire from a screw in brand new car at about 11 pm. New cars do not have spare tires and AAA man had never fixed a tire using Volvo system. I called one of owners (using number he had given me) who explained to us how punctured tire could be fixed so I could get home. It worked because owner went out of way to help me late at night.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

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