A member of the Cars.com family
A member of the Cars.com family
1152 Route 9
Wappingers Falls, NY 12590
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:30pm |
| Tue | 9:00am – 7:30pm |
| Wed | 9:00am – 7:30pm |
| Thu | 9:00am – 7:30pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Wappingers Falls, NY that carry Volvo
Overall Rating:
4.4 (out of 5)
88% recommend this dealer
59 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchasing a pre- owned Volvo
Our sales person, Stefan, was attentive, kind and friendly. Approachable with any questions and took extra time to explain anything I needed. A pleasure to work with. Repeat customer because I love their cars and everyone is friendly, helpful and no pressure. Thank you for another great experience.
Dealer Response
Hi Dawn, Thanks so much for taking the time to leave us a five star review! We're glad you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle. It's important to us that you understand the vehicle as it's a big decision. Please let us know if there is anything else we can do for you. Take care!
Maximum rating = 5
Change in previous review 6/2/21
Spoke to Chris Gavin in length. It was determined that what happened was just a misunderstanding. Chris assured me of their commitment to me as a customer today and in the future. Thanks Chris.
Dealer Response
Hi Dave! While we apologize for the initial incident, our staff, Chris included, do all they can to provide exceptional service and rectify scenarios when they happen. We greatly appreciate that you chose to amend your previous review after speaking with Chris. We are truly dedicated to our customers and want to provide the exceptional service that you deserve, whether you're buying a new vehicle or getting your current one serviced. Please don't hesitate to reach out to us if there is anything else that we can do for you or if you have any concerns with your vehicle moving forward. Until we see you next time, take care and stay safe.
Maximum rating = 5
Definitely not a "stealership"
It's considered cool among car enthusiasts to call dealers "stealerships" for the cost and quality of their shops' work. Not Hudson Valley Volvo. I took our 2018 V90 to them this morning for a routine oil and filter change, asked them to service the front brakes of necessary, had a gripe about the car's lane-keeping feature working intermittently, and needed a state inspection. I was out in an hour and a half with a $110 total charge for everything (plus the necessary $21 for the state inspection. I could barely have changed the oil and filer myself for less, they did a total software reload for free, told me my brakes were fine, and did their best to correct the lane-keeping electronics (which may have been faulty because of stuff I had Velcroed to the inside of the windshield--EZ-Pass and camera--also no charge. I gave them ample opportunity to rip me off had I been naive, but they didn't go for any of it. They may be an exception among dealers, but Volvo should be proud to have them in their system.
Dealer Response
Hi Stephan! We completely understand how people tend to view dealerships, but as you said, we aim to be the exception. Our service staff keep your budget and safety at the forefront of our minds. Your safety is the top priority, not taking more money than is necessary. That being said, going forward, if you have any concerns about your vehicle, we are only a phone call away. We encourage you to reach out to us as we take any concern that you have seriously, no matter how small. Please take care, stay safe, and we're looking forward to assisting you at the next opportunity!
Maximum rating = 5
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