Volvo Cars Hudson Valley in Wappingers Falls including address, phone, dealer reviews, directions, a map, inventory and more

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1152 Route 9
Wappingers Falls, NY 12590

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Volvo Cars Hudson Valley

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchasing a pre- owned Volvo

Reviewed by Dawn B from Saugerties, NYOctober 23, 2021

Our sales person, Stefan, was attentive, kind and friendly. Approachable with any questions and took extra time to explain anything I needed. A pleasure to work with. Repeat customer because I love their cars and everyone is friendly, helpful and no pressure. Thank you for another great experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Dawn, Thanks so much for taking the time to leave us a five star review! We're glad you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle. It's important to us that you understand the vehicle as it's a big decision. Please let us know if there is anything else we can do for you. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Change in previous review 6/2/21

Reviewed by Dave from Hopewell JunctionJune 10, 2021

Spoke to Chris Gavin in length. It was determined that what happened was just a misunderstanding. Chris assured me of their commitment to me as a customer today and in the future. Thanks Chris.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Dave! While we apologize for the initial incident, our staff, Chris included, do all they can to provide exceptional service and rectify scenarios when they happen. We greatly appreciate that you chose to amend your previous review after speaking with Chris. We are truly dedicated to our customers and want to provide the exceptional service that you deserve, whether you're buying a new vehicle or getting your current one serviced. Please don't hesitate to reach out to us if there is anything else that we can do for you or if you have any concerns with your vehicle moving forward. Until we see you next time, take care and stay safe.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Definitely not a "stealership"

Reviewed by Stephan Wilkinson from Cornwall on HudsonJune 02, 2021

It's considered cool among car enthusiasts to call dealers "stealerships" for the cost and quality of their shops' work. Not Hudson Valley Volvo. I took our 2018 V90 to them this morning for a routine oil and filter change, asked them to service the front brakes of necessary, had a gripe about the car's lane-keeping feature working intermittently, and needed a state inspection. I was out in an hour and a half with a $110 total charge for everything (plus the necessary $21 for the state inspection. I could barely have changed the oil and filer myself for less, they did a total software reload for free, told me my brakes were fine, and did their best to correct the lane-keeping electronics (which may have been faulty because of stuff I had Velcroed to the inside of the windshield--EZ-Pass and camera--also no charge. I gave them ample opportunity to rip me off had I been naive, but they didn't go for any of it. They may be an exception among dealers, but Volvo should be proud to have them in their system.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Stephan! We completely understand how people tend to view dealerships, but as you said, we aim to be the exception. Our service staff keep your budget and safety at the forefront of our minds. Your safety is the top priority, not taking more money than is necessary. That being said, going forward, if you have any concerns about your vehicle, we are only a phone call away. We encourage you to reach out to us as we take any concern that you have seriously, no matter how small. Please take care, stay safe, and we're looking forward to assisting you at the next opportunity!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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