1230 W Genesee St.
Syracuse, NY 13204

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Sales: 315-677-6171

Used Cars: 315-677-6031

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Alan Byer Volvo Cars

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Roman is GREAT!

Reviewed by Muriel from Cazenovia, NYDecember 25, 2024

Roman is GREAT!!!! He is friendly and explains what is wrong and what needs to be done in a way that is easy to understand. And the whole team does a fantastic job of keeping our 2017 XC60 running perfectly. Highly recommended!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

We could not be happier with the recent service we

Reviewed by Ben H. from Syracuse, NYJune 28, 2024

We could not be happier with the recent service we received at Alan Byer! One of our Volvos unexpectedly had an engine issue involving burnt valves and excessive carbon build-up. Roman got it in immediately and Dustin evaluated the situation and helped us obtain good-will assistance from Volvo, thereby saving us from an otherwise very costly repair! This is a perfect example of how Long term customer relationships built on loyalty and trust pays off, as we’ve always ONLY had Alan Byer service our Volvos so they have the full history of our cars. We are always happy with our service. And we have always greatly appreciated Dustin Beauchene the service manager who always goes above and beyond to help the customers. He always does a great job at keeping us updated on what is needed on our Volvos. He is not only very knowledgeable but also absolutely trustworthy to work with. Thanks to the amazing service team at Alan Byer, we have been blessed with the peace of mind whenever we leave our cars with them, knowing everything is done correctly. Reliability, accuracy, and most importantly, Dustin and his team, are the reasons why we will continue to be loyal customers of Volvo and Alan Byer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I came from 4 hours away to look at a XC70 and Brennin

Reviewed by Richard P. Smith from Brookfield, ct. 06804March 15, 2024

I came from 4 hours away to look at a XC70 and Brennin let me take the test drive myself. He was very kind & patient. The car was not exactly what I wanted and Brennin was a perfect gentleman and said if we can help in the future please let him know. I would absolutely recommend the Dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

About Alan Byer Volvo Cars

At Alan Byer Volvo our commitment to our customers includes superior service. As a Volvo "Dealer of Excellence" we maintain state-of-the-art facilities equipment and training for our staff. Both our locations feature service departments. In our garages diagnostic and repair equipment is constantly upgraded to stay current. Our technicians participate in ongoing Volvo training to ensure expertise in all aspects of service.

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