633 Middle Country Road
Saint James, NY 11780

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Sales: 631-366-7983

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Empire Volvo Cars Smithtown

Overall Rating:

5 (out of 5)

100% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I worked with The service technician whose name is Nash –

Reviewed by Robert Nasto from Port Jefferson Station,NYJanuary 08, 2026

I worked with The service technician whose name is Nash – he was wonderful! Professional, listens well and very helpful. Many thanks to all there especially you and Nash!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

My check engine light was on.

Reviewed by Judy from MassapequaDecember 26, 2025

My check engine light was on. I dropped my car at the dealer. Pete Gragnano kept me informed at my car the whole time they had it. It was fixed quickly and I am 100% satisfied.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are happy to hear that Pete helped you with your car services and ensured your 100% satisfaction. Thank you for making time to write to us. Should you need services down the line, don't hesitate to come back for another satisfactory experience!

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Maximum rating = 5

5.0 (out of 5)

I recently visited Volvo of Smithtown for service on my

Reviewed by Rebecca from Brentwood December 05, 2025

I recently visited Volvo of Smithtown for service on my vehicle, and I couldn’t be more satisfied with my experience. From start to finish, the customer service was exceptional. I would especially like to recognize Pete, who assisted me throughout the process. He was courteous, knowledgeable, and made sure I was informed every step of the way. His professionalism and attention to detail truly stood out. I’m very pleased with the outcome of my vehicle, and I left feeling confident and well taken care of. I highly recommend Volvo of Smithtown and commend Pete for his outstanding service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Rebecca, Thank you for this exceptional review and for trusting Volvo Cars Smithtown with your service visit. Pete consistently delivers the courteous, knowledgeable, and detail-oriented care we expect from every member of our team, and we are truly honored that his professionalism left you feeling confident and completely satisfied. Your kind recommendation has been shared directly with Pete and our leadership team. We sincerely appreciate your trust and look forward to welcoming you back.

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Maximum rating = 5

About Empire Volvo Cars Smithtown

Here in Saint James NY, we've seen our share of Commack NY, Central Islip NY, Farmingville NY and Medford NY customers searching for the right new or pre-owned Volvo model. Through years of experience providing care for our customers, we've learned a thing or two. We can help you find a new or pre-owned car or SUV, discover the financing solution that works for you, and so much more with ease. You'll benefit from our experience providing care for our customers, regardless of the reason for your visit.

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