Empire Volvo Cars Smithtown

I recently had the pleasure of purchasing a new vehicle, and I can confidently say that this was the most seamless and enjoyable dealership experience I have ever encountered. This success is entirely down to the incredible team, especially our salesperson, Lana Vladi, and the General Manager, Kristin Hendrick. From the moment we walked in, Lana provided exceptional service. She was knowledgeable, attentive, and, most importantly, completely free of any high pressure tactics. Lana took the time to understand exactly what we needed and guided us through the options with patience and genuine enthusiasm. She made the often stressful process of selecting a new car feel easy and fun. Equally impressive was the professionalism and care shown by General Manager Kristin Hendrick. She ensured the entire finalization process was smooth, transparent, and efficient. It is clear that Kristin sets a high standard for customer satisfaction and professionalism within the dealership. Knowing that the leadership team, like Kristin, is committed to excellence makes a huge difference. If you are looking for a new car and want an honest, pleasant, and first-class experience, ask for Lana Vladi. The combined dedication of Lana and Kristin makes this dealership truly outstanding. Highly recommended!

Lana Vladi was fantastic. She addressed all of our needs and made the entire purchasing process flawless. We would highly recommend her.

Experience from start to finish was excellent. No pressure sales. Chris Abatelli was patient and very accommodating.