Volvo Cars Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

565 11th Ave.
New York, NY 10036

Get Directions
Visit Dealer Website

Sales: 866-591-2163

Used Cars: 877-897-7882

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Volvo Cars Manhattan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.3 (out of 5)

4 out of 7 people said they would recommend this dealer

1 (out of 5)

Literally ignored

Reviewed by Joe in Brooklyn, NYMarch 02, 2021

Worst service ever. I was trying to buy an XC60 off of them and they seemed genuinely uninterested in communicating with me. 3 days into my email exchange with them, they stopped responding and didn't give me any of the info I requested. I went to Riley Volvo in Stamford and got an XC60 T5 Inscription and saved over $150/month based on the very little info I got from this dealership. Don't waste your time!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great service on parts from Dan Filipe

Reviewed by The Professor in Newburyport, MAJanuary 24, 2021

I needed a new set of rims for my Polestar 2 so that I can have a winter wheel set and a summer wheel set. I worked with Dan Filipe and he was great. He was quick to respond to e-mail and texts, he got the parts in, and he promptly shipped them out. When he did ship them out, he sent an e-mail with the tracking number. The rims arrived in perfect shape. It may seem a simple thing for a manager to be responsive and proactive in communication, but I don't take it for granted. Dan set the bar for others.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

2 (out of 5)

They used to be great! Now, not so much

Reviewed by Pjc in NJAugust 27, 2020

Car was not prepped for my pickup. Registration was wrong. And communication with team there was not fun or enjoyable at all! Go somewhere else. Scheduled my pick up, drove to dealership only to get a call from salesperson as i was about to pull into lot to give my car back that it wasnt ready til 12 noon... i called on monday to say id be there at 930AM on Saturday. The delay was because the GM of dealership had been using the car before it was to go to me... a dealer vehicle but a 2019. No one paid attention to my appointment. Alot of back and forth to finally find out car wouldnt be ready til late in the afternoon. Then i got my registration that i paid for them to get to see they made an error and renewed a dealers registration that lasts 3 months. And when i called they said "you have to get it now." No matter what i said the 3 dofferent people said i had to do it even though NJ only allows dealers to get registrations on leased cars. Then it took over 4 months to get it back and it was before the pandemic. Every lie and excuse was given. I got the registration via Fedex ON THE DAY IT WOULD EXPIRE. From sales guy to finance to receptionist to GM, not one person went above and beyond. To this day, GM has not answered my question on whether i am to tell them to renew it or will they have it scheduled. Sadly this is my 3rd, but final, VOLVO S60 from dealership. Go to another dealer.

Customer Service 1

Buying Process 3

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

About Volvo Cars Manhattan

Here's more About the Experience We Offer our New York, Brooklyn, Bronx and Manhattan Drivers
Here at Volvo Cars Manhattan, we're committed to providing our New York, Brooklyn, Bronx and Manhattan drivers with the ultimate dealership experience. From a comprehensive selection of new Volvo models and budget-friendly used cars to car loans and Volvo leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Stop by and see us today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top