Corley's Albuquerque Lincoln Volvo Cars in Albuquerque including address, phone, dealer reviews, directions, a map, inventory and more

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9000 Pan American Fwy
Albuquerque, NM 87113

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Corley's Albuquerque Lincoln Volvo Cars

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

108 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.5 (out of 5)

Volvo xc40

Reviewed by Jorge from Albuquerque, NMMay 26, 2021

It was a great experience. I would recommend this dealership due to there professionalism. My new car had a dent and a scratch so had to be repaired. It was a two day process but other than that it was an exceptional experience plus the repair was excellently taken care of. I would buy another car in the future from this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Corley's Albuquerque Lincoln Volvo Team

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 5

Maximum rating = 5

4.8 (out of 5)

Shopping experience !

Reviewed by Alexander from Fort WorthFebruary 06, 2021

I have bought FIVE Volvos from them in the last 20 years - Great people Rick and Eddie Jr were very pleasant to work with

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Corley's Albuquerque Lincoln Volvo Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Dishonest to their customers

Reviewed by Brian Velazquez from Rio Rancho, NMDecember 08, 2020

This was by far the worst dealership experience we ever had. Back in 2017 my wife and I leased a 2017 Volvo XC 60 T6 AWD Inscription... not a cheap vehicle by far. Since this was our first time leasing a vehicle we decided to buy a warranty coverage that the dealer offered at signing. We were told this warranty would cover out of pocket expenses for wear and tear items at the time of lease return. Was also told that this warranty would cover mid lease issues such as a nail in a tire or crack in a windshield with a total pay out of $5000 for the term of the lease. Of course, when we got a rock chip and contacted the dealer we were told our “warranty” never even existed... so the almost $1000 we paid for the plan was just a scam since the dealer never even filed the paperwork to activate the warranty. After months of dealing with the dealer to get the warranty activated they finally tell us they were able to register it but that it doesn’t cover out of term wear and tear like we were lied to during signing. To “make it right”, they got us in contact with a manager who offered to at least get a replacement windshield for us at dealer cost, around $700. I went ahead and told him that was fine and we would like to schedule the appointment. He told us he would get back to me that day with the available time frame. Days went by and I never heard back. Called back multiple time and left many voicemails and never heard back. I even visited the dealer in person and spoke with the General Manager at the time and he I formed me that the person I spoke with was no longer with the company and that they wouldn’t offer what they promised because he was no longer working there. After months of frustration we decided to finally cut our losses and paid a 3rd party to replace the windshield. Fast forward to lease turn in July 2020 and we get a bill for wear an tear on 1 tire(~$400). I call Volvo financial to let them know about the lease end warranty and they submit the claim. I’ve called back every couple weeks since July and the warranty company won’t even respond. I have called multiple times myself and sent emails as directed and still no results. Volvo financial has also sent multiple requests to collect payment with no results. Don’t do business with this dealership, they are dishonest and only out to make their profits. They don’t care about the “customers experience” at all. After owning 3 volvos and loving every single one of them it is very disheartening to see such an untruthful business practice on a great name like Volvo.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you've detailed.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Corley's Albuquerque Lincoln Volvo Cars

Corley's Albuquerque Lincoln Volvo has founded its reputation on customer trust and satisfaction. We know that trust isnt simply given so we have dedicated ourselves to earn yours. Corley's Albuquerque Lincoln Volvo is committed to superior service in all departments from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice and we provide it!

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