Volvo Cars Bridgewater

This review is about the purchase of a "Volvo Certified Pre-Owned" car. Bridgewater had listed a 4-year-old XC60 on cars.com that was a good match at a fair price. A phone call with sales consultant John Maxton convinced me to put down a deposit; the following week, we made the 3-hour drive to complete the sale. In this case, the confidence I'd come to feel in John was well placed. Regarding the Certified Pre-Owned program: Volvo Cars USA guaranteed that all of the XC60's components were functioning properly. In our case, the manufacturer's warranty is running for another six months, a welcome surprise. In the end, we added a Volvo extended warranty to the purchase... not cheap, but a better deal than the competing aftermarket offers we'd investigated. It will (hopefully) be a while until the next car purchase, but I'll gladly make the drive to Bridgewater again.

Great service department. Provided pick up and drop off service when the car was at the dealership. Car was clean and washed during pick up.

After narrowing our choice down to a Volvo (I was replacing an Audi - and I had 2 Volvos in the past), I reached out to a few dealers. I felt that Bridgwater was not only the most responsive, but professional. Dominick DiFalco worked to find the exact car we were looking for...and was extremely communicative about where we were in the process at all times. This made me feel appreciated - and gained my patience through the process. At every step, I knew where I was and it all went very smoothly.