842 US Rte 1 N
Edison, NJ 08817

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Used Cars: 732-248-0500

Reviews of Volvo Cars Edison

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Incredible Experience

Reviewed by Hannah from Brooklyn, NYJune 09, 2022

Leasing a new Volvo could NOT have been easier thanks to the team at Open Road in Edison. In particular, Sam Allafi made the entire process SO easy. From day one, he was always available to answer my many, many questions. And even up until the final moment, he stayed on hold with our insurance company for over an hour after they'd messed up our policy. He went above and beyond at literally every turn, which made an initially-overwhelming process SO simple. Within the span of 4 days, we had easily traded in our car and drove away with a brand new one... all in one swoop. Can not sing Sam's praises enough! If you're looking for someone to help support you with buying or leasing something new, Sam is your guy. Thank you, Open Road!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hannah, Thank you for the feedback! Glad we could deliver you great customer satisfaction.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Will be searching for new dealer.

Reviewed by Find another dealer from Old Bridge NJJanuary 09, 2021

We are a family of Volvo owners. 3 S60's and a X90. 3 of them were purchased from Off Road Volvo. We were looking for #4 and went back to them of course. Is it the new owners? Staff? Salesperson didn't know much about the cars he was selling, no return calls, and we still went into make a deal and they would not negotiate? WTH? We will be going to Bridgewater tomorrow to finalize a purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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