Suburban Volvo in Troy including address, phone, dealer reviews, directions, a map, inventory and more

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1795 Maplelawn
Troy, MI 48084

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Sales: 855-207-1551

Used Cars: 855-208-1591

Reviews of Suburban Volvo

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

493 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Wanted to to buy a 2021 xc 60 that was in Suburban Volvo...

Reviewed by DizzyFuzzyAugust 08, 2021

Wanted to to buy a 2021 xc 60 that was in Suburban Volvo fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would be up for sale in a month and half,vehicle had 3000 miles yet the dealership was still selling the vehicle as a new vehicle and it was priced as a new vehicle

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

DizzyFuzzy, I am sorry that our rental fleet vehicle rules weren't explained to you in their entirety. They must stay in the fleet for a certain amount of time before they can be sold to the public and are still eligible for the new car programs for leasing. Please contact the sales manager Mr. Rob Lyons with any further questions. Thank you for your interest in our brand

Overall Experience N/A

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Maximum rating = 5

4.8 (out of 5)

had my xc60 serviced for 44 000 mile checkupChris Adams...

Reviewed by DizzyFuzzyAugust 08, 2021

had my xc60 serviced for 44 000 mile checkup Chris Adams is the best,he knows the Volvo's inside and out. always a pleasure to work with

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the wonderful review on Chris......I will make sure he knows that he did a great job

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

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Maximum rating = 5

5.0 (out of 5)

Jon really understands the Volvo product line. He...

Reviewed by Jeff VAugust 03, 2021

Jon really understands the Volvo product line. He matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an enjoyable experience. Thanks, Jon!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you Jeff for the great review Adamm Davis - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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