Suburban Volvo in Troy including address, phone, dealer reviews, directions, a map, inventory and more

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1795 Maplelawn
Troy, MI 48084

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Sales: 248-971-1834

Used Cars: 248-971-1838

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Volvo

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

503 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Questionable Service

Reviewed by Jeanette Flowers from Detroit, Michigan July 26, 2022

I took my car to Suburban Volvo to be serviced and was told I needed brake pads and discs. When I received my car after the service was completed-they replaced one pad and both disc. The information I was given about the condition of the pads was different from what I was told initially. I’ve called the service manager and have not been been able to get an explanation of my bill. It’s been three days and no feedback.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 4

Customer Service 3

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

slick and not worth dealing with.

Reviewed by MartyJune 11, 2022

slick and not worth dealing with. They lie and waste lots of your time. Also damaged your property.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Marty, I am sorry to hear that you had such a bad experience with a dealership, however, we do not have a service employee named Matt and I am wondering if you left this review for the correct store. Please contact me at your convenience. Adamm Davis General Manager 248 785 1408

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Moe Elsayed at Suburban Volvo Troy was professional,

Reviewed by UM fanMay 09, 2022

Moe Elsayed at Suburban Volvo Troy was professional, personable and responsive---a pleasure to work with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the wonderful review Adamm Davis - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Suburban Volvo

ABOUT SUBURBAN VOLVO CARS IN TROY, MI About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Volvo Cars.

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