8300 W Saginaw Hwy
Lansing, MI 48917

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Sales: 877-813-8873

Used Cars: 517-627-8411

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Crippen Automotive

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ricky Esquivel did a great job of helping me with buying

Reviewed by Darla Keener from DeWitt, MichiganNovember 14, 2025

Ricky Esquivel did a great job of helping me with buying my car . I had looked at it on Monday the 10 th of November and liked it , they were going to do paper work but banks were not open on Veterans Day I went to work and hit a deer on way to work totaling my car on Wednesday and by Wednesday about 3 pm I had my new car !!! Ricky and his boss Chad did an amazing job at helping me .

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Al was a great sales person.

Reviewed by Donald Thompson from Dewitt, MichiganNovember 04, 2025

Al was a great sales person. Mando the manager was awesome as well. Also Chad who did the delivery and extended warranty was very professional

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I have purchased my last 3 cars from Crippen and have

Reviewed by Brooke Keller from Lansing, MIOctober 29, 2025

I have purchased my last 3 cars from Crippen and have always had great service while buying the car and after the purchase was made.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Crippen Automotive

At Crippen GMC Mazda Volvo it's about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, it's your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!

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