Bernardi Volvo Cars Natick in Natick including address, phone, dealer reviews, directions, a map, inventory and more

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910 Worcester St
Natick, MA 01760

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Sales: 877-414-5442

Used Cars: 781-291-5767

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Bernardi Volvo Cars Natick

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

32 out of 42 people said they would recommend this dealer

1 (out of 5)

Quality is going down and down with every visit.

Reviewed by Drey in BostonMay 24, 2021

Once moved from Wellesley to Natick, overall quality went down significantly. Anything beyond standard service is a nightmare. Repairs where you have to bring vehicle back, charges for”free” loaner appear on your without any notice. When talking to service managers, it’s like talking with 1-800 number, the only thing that’s clear is that they value me as a customer just don’t want to do anything about it :).

Customer Service 1

Buying Process N/A

Quality of Repair 2

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Very Rude Service Associate

Reviewed by Armah Kpissay in CONCORDJanuary 13, 2021

Chris, one of their sales associates should be fired. He was very rude to me when he explained the services performed on my car. He yelled at me. He went further to falsely accuse me of being "aggressive" and "fighting" with him. On the contrary, I was cordial when I explained the condition of my car to him. Additionally, my car is in worse shape after the service. While I can pair my phone with the car and make calls using the central console, I can longer play music or connect Goggle Map to the car.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Terrific service and vehicle knowledge

Reviewed by Debby in Gloucester, MAMarch 21, 2016

We went to a Volvo dealer closer to home for first inspection of the Volvo xc70, intending to take a test drive. It was not a positive experience, and we passed on the test drive. Very inexperienced sales person who knew little about the car's features let alone demonstrating them. An additional 30 min. drive brought us to the Wellesley dealership with whom we had been corresponding with by email. Since our online research convinced us this brand and model was the right fit for our needs, it came down to availability and price. Within 24 hours of our test drive and visit, we happily closed the deal. They know their stuff and are ready to work with you on price. My previous car was a 2005 Audi Allroad which I loved. I was not convinced I would find another car I could rate as high, but I believe I have! My hope is to have this car for another 10 years with the 175,000 miles like my Allroad.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Bernardi Volvo Cars Natick

Bernardi Volvo Cars Natick is proud to be a member of the Bernardi Auto Group. We are conveniently located on Route 9 in Natick at 910 Worcester St. and serves the local area of Wellesley, Natick, Framingham, Newton and beyond. We pride ourselves in providing superior service before and after your new Volvo or pre-owned purchase. We look forward to the opportunity to serve you! Bernardi for now... Bernardi for life!

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