24 Commonwealth Ave
Danvers, MA 01923

Get Directions

Sales: 978-625-4461

Used Cars: 978-625-4461

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Volvo Village of Danvers

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This was my first time bringing my car to Volvo Village

Reviewed by DennisPJanuary 02, 2024

This was my first time bringing my car to Volvo Village Danvers and I couldn’t be happier. Rodents chewed through wires on my engine harness and the car had to be towed in. I called to see if they could take it in on short notice, having never serviced my car there before, and they were very welcoming and accommodating. They even worked with my insurance adjuster to get the work approved. Gladys was my service advisor and she was very helpful and communicates well. They ended up needing the other 2 keys to my car, and she had a technician stop by my house on their way home to pick them up! Really great service! I’ll be bringing my car here for any future repairs/maintenance.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very good experience

Reviewed by Nicole from Boston, maNovember 25, 2023

I signed a lease (with option to buy at the end) in November 2023. The dealership honored two significant incentives that had recently expired, and covered the first month due to an issue with the credit card. They have a wide variety of cars available and I am very happy with the car I ended up with. The people were pleasant, explained all the terms and details and worked with our schedule. Very good experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Disappointing Experience

Reviewed by LB from Peabody, MANovember 07, 2023

I had the worst experience of my life at Volvo Village. Rude doesn't begin to describe how I was treated. My safety features were no longer operating correctly and I reported this to the Dealer and their Corporate Office. Sadly, i ended up having to hire an Attorney and luckily, my case was settled with the Corporate Office and I was able to work out a deal for an early termination. Because the G.M. wrote an extremely rude letter that I am not welcome there after I voiced my concerns, I went to another location to return my lease. What surprised me most is I have heard the worst things about this dealership. After going to another location to turn in my vehicle, it was night and day different. Be wary! False promises, and rudeness. Thankfully, I am done with Volvo and have already purchased a luxury vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Volvo Village of Danvers

Welcome to Volvo Village of Danvers a member of The Village Automotive Group of Greater Boston. We are the North Shore's proud home for genuine New and Preowned Sales Service Parts and Accessories. We pride ourselves on our customer service which stems from our founder Ray Ciccolo's belief that treating employees like family emboldens them to go above and beyond for our customers.

You'll find us conveniently located on Commonwealth Ave right next to the 99 restaurant and adjacent to the Liberty Tree Mall.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top