Bill Kidd's Toyota Volvo Cars in Cockeysville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

10401 York Rd
Cockeysville, MD 21030

Get Directions
Visit Dealer Website

Sales: 410-774-5372

Used Cars: 410-774-5454

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Bill Kidd's Toyota Volvo Cars

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

386 out of 398 people said they would recommend this dealer

1 (out of 5)

Bought a S90 and had the worst experience

Reviewed by hashim mohammad hesham in Owings MillsNovember 06, 2020

Customer service is very poor, no email response in time from the agent, no instruction for driving a new car. The agent didn't tell me that I have to call the insurance company to activate car insurance . He just wanted to get my signature and get paid.

Customer Service 2

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Poor customer service

Reviewed by Car in Buyer, BaltimoreOctober 07, 2020

This past week would have been my 4th purchase with Bill Kidds over the last 18yrs but had to walk away from the offer. Bill Kidds couldn't flex on $300 and would not open up to any negotiations. An 18yr business relationship is now ceased; no courtesy for return customers. What kept me coming back over the years was Hans Blom until this past week. Once he told me that the dealership couldn't negotiate not $1.00, I told him that I had to walk. His attitude became very unprofessional, followed up by unprofessional texts messages. His attitude became very unbecoming and was not appreciated, not to mention how pushy he was on the days leading before I arrived to the dealership and how pushy he was while I was at the dealership. I also spoke to the general sales manager after the unprofessionalism with Hans Blom. The general sales manager indicated that he spoke with the sales manager and indicated that there was no room for negotiations, however, the general sales manager was very professional, courteous, and respectful about my decision to walk away and would hope that I would come back after this experience and the previous bad experience in 2014.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Bill Kidd's Toyota

Reviewed by William in cockeysville, mdSeptember 06, 2017

Dealing with Hans Blom is the main reason that we continue to go to Bill Kidd's to buy our Toyotas. He is wonderful to work with.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Bill Kidd's Toyota Volvo Cars

Bill Kidd's in Timonium / Cockeysville is proud to be an automotive leader in our community. From the beginning, Bill Kidd's has maintained a solid commitment to our customers, offering the widest selection of cars and trucks, and an unmatched ease of purchase. Whether you are in the market for a new or pre-owned vehicle, we have the purchase and financing options that will help you find the right car, and a car loan that works for you! If you are a first time car buyer, or even have bad credit, you can trust that Bill Kidd's will professionally fit you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top