1221 East Bert Kouns Industrial Loop Suite B
Shreveport, LA 71115

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Sales: 318-301-3594

Used Cars: 318-301-3594

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Volvo Cars Shreveport

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

AWFUL AWFUL AWFUL!

Reviewed by PaisleyMarch 11, 2024

AWFUL AWFUL AWFUL!!! Love my Volvo but absolutely HATE the shoddy service I have received from the “service dept” DO NOT RECOMMEND!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My car was dropped off for service a week ago, but I

Reviewed by scook3120June 30, 2023

My car was dropped off for service a week ago, but I haven't heard anything about it. I love my Volvo, but this type of business conduct is substandard. I have tried calling the service center multiple times, but I have never received an answer. Even though it may be a busy time, I need to know when I can expect my car back.It is essential for me to have reliable transportation for my work as a home health nurse. I have been a loyal customer for many years and I expect better customer service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

November 5, 2021: Had my oil changed at Holmes, nothing...

Reviewed by StevenNovember 06, 2021

November 5, 2021: Had my oil changed at Holmes, nothing special except the price of $285. Other places usually charge around $60. Seems like they are taking advantage of a woman.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you and we appreciate your feedback. I did contact our Manager at the Volvo store, and it is indeed the cost of an oil change and software update for every customer. If you need additional information regarding our prices, please call 318-212-1239.

Overall Experience 1

Customer Service 3

Quality of Repair 4

Friendliness 4

Pricing N/A

Maximum rating = 5

About Volvo Cars Shreveport

Here at Volvo Cars Shreveport, we do more than provide our Greenwood and Haughton customers with the latest luxury models. With the selection of new and pre-owned Volvo models, you're sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that's what we do for our customers.

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