5 Autocenter Dr
Louisville, KY 40299

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volvo Cars of Louisville

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

188 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good people, good service!

Reviewed by Darrell Wittmer from Louisville, kyJanuary 15, 2026

Good people, good service! Volvo Louisville takes good care of us regularly. We appreciate what they do for us. Good service is a criteria for making a purchase.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Darrell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

3.0 (out of 5)

We purchased a 2025 XC60 CPO 17 k miles.

Reviewed by Derrick Payne from Prospect, kyJanuary 13, 2026

We purchased a 2025 XC60 CPO 17 k miles. We?ve had it less than 30 days. First issue car had scratches all over it, next issue rear seat belt drivers side did not work and now the transmission is slipping and shifting hard. Definitely not we expected. The dealership has had the car longer than we have. They did buff out the scratches, only after I got it home and dried it off. The seatbelt was covered under warranty as is the transmission. But we have better things to do than drive a car back and forth for repairs. Definitely hadn?t been a good experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Derrick, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (502) 496-8571 to share more details about your visit so we can make things right.

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Maximum rating = 5

4.0 (out of 5)

I have been treated very well for all my Volvo needs.

Reviewed by Lee Hewitt from Louisville, KyJanuary 05, 2026

I have been treated very well for all my Volvo needs. Nathan R and the team, is very accommodating to my wishes and requests with solid advice when needed.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Lee, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volvo Cars of Louisville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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Maximum rating = 5

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