1349 Indianapolis Blvd
Schererville, IN 46375
Sales: 219-227-3834
Used Cars: 219-227-3833
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 6:30am – 6:00pm |
| Tue | 6:30am – 6:00pm |
| Wed | 6:30am – 6:00pm |
| Thu | 6:30am – 6:00pm |
| Fri | 6:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Schererville, IN that carry Mercedes-Benz, Volvo, FIAT, Alfa Romeo
Overall Rating:
3.5 (out of 5)
92% recommend this dealer
596 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Horrible customer service with giving 2 different prices
Horrible customer service with giving 2 different prices on the Benz . Saying one price and then saying it’s 3500.00 more. Some shady stuff going on. Spend your money elsewhere. The mamagment team should do better.
Maximum rating = 5
From start to finish this team made our car buying
From start to finish this team made our car buying experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car located that checked all of our boxes plus some. A week later we were introduced to Holly who gave us top tier customer service and made the buying process painless. Finally we worked with Jeff to finalize things and he helped complete our purchase with the same great attention to customer service and care as the rest of the team. We absolutely love the car they found for us and feel that the low pressure / high customer care experience was second to no other car purchase we have made before.
Maximum rating = 5
Deceptive lending practices-Buyer Beware-Unethical
I purchased a 2017 Tacoma. I told them upfront I have excellent credit and will not be be paying "loan origination fees" as I know there are banks/lending institutions that do NOT charge these fees. My salesman should me my "pencil" deal and it did not have these fees. I felt good about. Took the deal. Showed up the next day and signed the paperwork and drove. Later, upon further reviewing my paperwork, there was a "Prepaid Finance Charge Paid to Seller" for $195.00. Didn't show up in bottom line sale, but rolled into interest rate. Totally deceptive. When I spoke to a manager (Jeff) he stated, "It is silly." Why would any lending practices by silly? It's designed this way to sneak it past as consumer. Read the fine print, take you time, they will throw in surprises. I'd never go back and NEVER recommend.
Maximum rating = 5
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.
Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.
For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.
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