770 Frontage Rd
Winnetka, IL 60093
Sales: 847-831-2100
Used Cars: 847-831-2100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Winnetka, IL that carry Volvo
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
598 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had once again the most extraordinary experience and
I had once again the most extraordinary experience and the best customer service as always. This time the customer service was provided by Steve. Who took care of me and my Volvo XC90 We are not only loyal to Volvo but also loyal to our good friends at Fields Volvo in Northfield who give us not only the most expert service to our cars but also the best customer service. Thank you Steve for all your hard work! Please extend our gratitude to our wonderful Technicians without them we would not be where we are with our beloved cars. Many thanks to all the team work!!
Dealer Response
Astrid, thank you for sharing your feedback about Steve and the team! We are so grateful for your support and we look forward to seeing you again at Fields Volvo Cars Northfield. Drive safely!
Maximum rating = 5
Dave Retter my service rep kept me informed and I
Dave Retter my service rep kept me informed and I received my car as promised. Excellent service as always. I recommend Fields Volvo.
Dealer Response
Lisa, thank you for the rave review of Dave and the team! We appreciate your support and we hope to see you again at Fields Volvo Cars Northfield. Safe travels!
Maximum rating = 5
I can only describe this dealership as profoundly
I can only describe this dealership as profoundly dishonest. We negotiated the purchase of a certified 2025 Volvo XC90 with less than 6,000 miles. The description on the dealer web site clearly stated the vehicle had a clean Carfax with no reported accidents. Last minute we found out the Carfax in reality showed an accident. When confronted, the GSM produced pictures of the accident, which he described as a minimal side swipe that happened onsite. The vehicle was reportedly fixed and certified under Volvo’s Certified Vehicle Program and apologies were issued regarding the erroneous web site description. We accepted the explanation and took the car for a test drive. Long story short, the vehicle had a broken steering shaft, which we surmise happened during the “minor” accident. I am hard pressed to believe the vehicle was properly inspected per Volvo’s requirements - or perhaps Volvo’s Certified Vehicle Program is an absolute sham. Either way, very disappointing experience. Due to this experience, we moved on from pursuing a new Volvo (although we previously owned another XC90) altogether and will be purchasing a car from a different manufacturer.
Dealer Response
I'm truly saddened to read about your disappointing experience. We pride ourselves on our honesty and transparency, so it's concerning to see that we fell short in this case. It sounds like there were some serious communication issues surrounding the accident and subsequent repairs, which is unacceptable. I would appreciate a chance to speak with you further about what happened here. Please feel free to reach out to me if you're open to discussing this. Thank you, Christi Brinckerhoff - General Manager - (847) 441-5300
Maximum rating = 5
Volvo Northfield is a proud member of Fields Auto Group which has been selling luxury automobiles since 1971. Our particular dealership has been serving the greater Chicago area, including Northfield, Evanston, Chicago, Wilmette and Skokie since 2004. Fields Volvo Northfield's team of sales and finance experts are uniquely equipped to assist you with financing apurchase or lease of a new or used Volvo. Here at Volvo Northfield, we are happy to offer our customers an extensive inventory of new Volvo cars and SUVs for sale near Highland Park, IL featuring popular options like the Volvo XC60, Volvo XC-70, and the Volvo XC-90. Whether you are looking for a family-friendly SUV or a sportier sedan, our Northfield Volvo dealership has the car or SUV that is right for you. Browse our entire inventory of Volvo vehicles online to learn more about the variety of Volvo models available within our showroom and exciting Volvo technology features in each vehicle. In addition to our new inventory, we have a selection of used cars for sale and certified pre-owned Volvo vehicles to fit every budget near Evanston, IL. The state-of-the-art vehicle service center at Fields Volvo Cars Northfield offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our Volvo Auto Parts Department carries a wide range of Volvo auto parts and accessories to help you maximize your driving experience. Stop by Fields Volvo Cars Northfield today for a test drive. Our new and pre-owned auto dealership is conveniently located at 770 Frontage Rd. in Northfield. We look forward to continue serving the Northfield Community in beginning their next Volvo adventure.
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