770 Frontage Rd
Winnetka, IL 60093

Get Directions

Sales: 847-831-2100

Used Cars: 847-831-2100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Fields Volvo Cars of Northfield

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

600 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The overall experience was quite standard, without any

Reviewed by RS from Chicago February 03, 2026

The overall experience was quite standard, without any exceptional service. I’m not sure if it’s normal to take 4.5 hours to complete an oil change and tire rotation, but it’s not an experience I’d recommend sharing with my friends and family.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We regret that your experience felt ordinary and that the service time exceeded expectations. While delays can occasionally occur, a 4.5-hour visit for routine maintenance is not what we strive for. We appreciate you bringing this to our attention and will use your comments to improve our service operations moving forward. Thank you, Christi Brinckerhoff - General Manager (847)831-2100

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service.

Reviewed by angcalalanFebruary 02, 2026

Great service. Been going here for 15 years. Took care of all the issues I had.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're grateful to have you as a Fields Volvo Cars Northfield customer, Ang. Thanks for the review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had once again the most extraordinary experience and

Reviewed by Astrid Bournas from Illinois January 25, 2026

I had once again the most extraordinary experience and the best customer service as always. This time the customer service was provided by Steve. Who took care of me and my Volvo XC90 We are not only loyal to Volvo but also loyal to our good friends at Fields Volvo in Northfield who give us not only the most expert service to our cars but also the best customer service. Thank you Steve for all your hard work! Please extend our gratitude to our wonderful Technicians without them we would not be where we are with our beloved cars. Many thanks to all the team work!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Astrid, thank you for sharing your feedback about Steve and the team! We are so grateful for your support and we look forward to seeing you again at Fields Volvo Cars Northfield. Drive safely!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Fields Volvo Cars of Northfield

Volvo Northfield is a proud member of Fields Auto Group which has been selling luxury automobiles since 1971. Our particular dealership has been serving the greater Chicago area, including Northfield, Evanston, Chicago, Wilmette and Skokie since 2004. Fields Volvo Northfield's team of sales and finance experts are uniquely equipped to assist you with financing apurchase or lease of a new or used Volvo. Here at Volvo Northfield, we are happy to offer our customers an extensive inventory of new Volvo cars and SUVs for sale near Highland Park, IL featuring popular options like the Volvo XC60, Volvo XC-70, and the Volvo XC-90. Whether you are looking for a family-friendly SUV or a sportier sedan, our Northfield Volvo dealership has the car or SUV that is right for you. Browse our entire inventory of Volvo vehicles online to learn more about the variety of Volvo models available within our showroom and exciting Volvo technology features in each vehicle. In addition to our new inventory, we have a selection of used cars for sale and certified pre-owned Volvo vehicles to fit every budget near Evanston, IL. The state-of-the-art vehicle service center at Fields Volvo Cars Northfield offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our Volvo Auto Parts Department carries a wide range of Volvo auto parts and accessories to help you maximize your driving experience. Stop by Fields Volvo Cars Northfield today for a test drive. Our new and pre-owned auto dealership is conveniently located at 770 Frontage Rd. in Northfield. We look forward to continue serving the Northfield Community in beginning their next Volvo adventure.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top