Volvo Cars Lisle

It was overall a smooth and easy process. Scott the sales manager was fantastic and Andrew my salesperson was extremely knowledgeable and efficient. I love my new Volvo!!!!

Sales rep and finance manager were both very helpful and professional. Almost entire buying process was completed via email and text. They sent me a very thorough video tour of the vehicle and made us feel confident in our purchase. It was shipped directly to our house and we are very pleased with the whole process.

I was looking for a car for over two and a half years and was pretty positive I was going to purchase another Jeep Grand Cherokee Summit which is fully loaded to the hilt with a Hemi or Diesel. The new Jeeps are much more expensive than they used to be since they redesigned them so I really took my time trying to look around at other German SUV's and some other brands. Then I came upon the Volvo XC-90 when watching a car show; car matchmaker and esquire car/suv of the year back in 3rd quarter of 2015. I first test drove this vehicle at another dealership and then a couple weeks later I went to Volvo of Lisle. They were extremely busy on a Saturday afternoon. Lolita came out from the back of the car showroom and immediately came up to me to see if I needed help. She seemed sincere and excited about the product from the beginning. I explained to her what I was looking for and that I had been a Jeep guy since I was 18 years old and it, a Jeep, was the first new car I ever purchased and have been driving a couple different Jeeps for 22 years as my SUV of choice. Lolita explained to me the entire SUV and then we went for a test drive. I stopped into the dealership many times over around 1.5 months and Lolita always made time for me there, while also being prompt in returning phone calls and e-mails. She was prompt and thorough each time answering all of my questions and or finding the answers and getting back to me, but once again she was extremely knowledgable about the vehicle. Almost deciding to make the purchase I brought in my old vehicle with all accompanying paperwork and Ken, Sales Manager, gave me a better price than any other Volvo Dealership and Jeep Dealership since he felt that I really took care of the old vehicle. I didn't even have to negotiate for this at all, wow. It looks as if they also already sold it as it is no longer on their website, sweet sold my old baby and within two weeks max-I hope it went to a deserving individual! Ken and Hasan also gave me a quote on an extended warranty and were very fair about the price with this to. Lolita, Ken, and Hasan all made me feel like I was getting a great value for the entire package; trade in, warranty, and new vehicle(wasn't marked down much due to the redesign and being new to the market). They also all seemed like they truly loved their jobs, and worked well together! Thank you to all involved you made me feel good about going against many of my usual buying habits; changing brands, changing dealerships, going with a darker exterior color, going with a lighter interior, and purchasing the first model year of a redesigned vehicle. I really did break all my usual reasoning, so they must have really done something right to change the stubborn particular person that I am. I would recommend anyone from any walk of life to go into this auto groups home, they treat you like a friend after getting through the usual introductions. The show room is nice, the waiting room is a little dated-who really cares, but to me service is king and they provided this to the tee which is an intangible amenity that is worth paying for, but you don't have to at this establishment! Oh also I dealt with a service tech the second day I owned the vehicle just to get some more knowledge on the engine and electric(yes I want to know it all), he was awesome, but I am forgetting his name; I am sure I will remember it in time as well as the service managers too since I like to keep my vehicles fresh and ensure it is conditionally sound hence getting the extended warranty. Very friendly guy and knowledgable about this new car and engine, heck it hasn't even been out a whole year yet. I am very happy thus far with the purchase!