Jenkins Volvo of Ocala

I wish that I could give a 0 rating. I took my Forester in for a checkup. For $179 dollars they told me that I would need a replacement on my air conditioner for $1500. Since the air conditioner was not broken but just not functioning properly, I said No. I bought an AC recharger from Walmart for $50 amd I put it in twice and heard a pop. Like magic. My air conditioning works perfectly and is now so cold that I can't even turn it on full blast. I got the sense that the person at the desk was trying to tell me to not let them do the AC unit. My neighbors bought a brand new Forester and paid for a coating to protect the finish. The coating was never applied and Jenkins gave them a hard time over a refund. They are either sleazy or incompetent or both. Even the free car wash was pitiful. .I appreciated the effort but they did not even wash off the grease from the brake work. All in all a very disappointing experience. I will never go there again and suggest that they be avoided by anyone who values integrity.

Sigourney was my first contact and seemed like an old friend. She quickly pin pointed what I wanted and invited me in for a test drive. Jeavaun went on my test drive and explained the features. He was very patient with all my questions. He was so knowledgeable about Volvos. As he talked my excitement grew about Volvo. I put money down and was out the door. They called when my car came in and I was thrilled with the look of my car. This dealership is a 45 minute drive for me, however; it was so worth it! I consider them all dear friends. I believe we will be friends for a very long time. I also believe I will be driving a Volvo for a very long time. My car is an absolute dream! Thank you so much.

Everyone here at Jenkins Volvo was great starting off with a simple call from Segourney about a 23 Volvo S60 Recharge Black Edition that catch my eye while browsing local dealerships. She was nice and knowledgeable about the vehicle and answered all the questions I had. I was in a decision mode on which vehicle I wanted since I ordered a Tesla but wanted to search other options cause I didn’t get a good time frame on when I would get my car. So I decided to go there to check it out which I was greeted by her and Mr Jeavaun. Jeavaun was also very knowledgeable about the Volvos which was very impressing since he just started there. He walked me through everything on what this car had to offer. Even when we went on a test drive he continued to educate me on the car which once again express me. So once we got back from the test drive we discuss my trade valve which yes I could of sold it outright but people don’t realize your saving on sales tax if you trade your vehicle in so in my opinion they were fair on my trade. The sales Manager Wayne with the cute hat approached us which and we both agreed on the final numbers. So now it’s time to speak to the finance manager Shevon which me being in the auto business for over 20yrs Iam like oh this should be interesting. Well he also was great to deal with and made us laugh. I don’t want to forget to mention Ron Neal in sales cause he also help in the purchase and made it a great buying experience. This place works as a team and I highly recommend Jenkins Volvo. Thank you for a great experience and for my Volvo S60 Recharge Black Edition. You all are amazing.